Jaguar Land Rover Jacksonville

Mary did an outstanding job of apprising me of the needs and costs. She was helpful, courteous, and prompt throughout the process. Given the interruption of COVID infection, things progressed well. and costs. She was helpful, courteous, and prompt throughout the process. Given the interruption of COVID infection, things progressed well. More

Randi always takes good care of me. She was available to help me with any questions I had about the purchase and the vehicle. The financial part with Nikki was very efficient and I felt like a valued custom help me with any questions I had about the purchase and the vehicle. The financial part with Nikki was very efficient and I felt like a valued customer. She explained everything in great detail and made me extremely comfortable with my purchase experience. More

My experience was outstanding. Timing was perfect and everyone I dealt with was truly professional especially Mr Cruz from the moment I entered the dealership until I departed with my car. everyone I dealt with was truly professional especially Mr Cruz from the moment I entered the dealership until I departed with my car. More

I made an appointment 3 weeks in advance. My car was not even looked at for 4 days! Not sure why I made an appointment if it is not even close to when the car will be initially evaluated. even looked at for 4 days! Not sure why I made an appointment if it is not even close to when the car will be initially evaluated. More

Tommy Hall was amazing! Attentive, great customer service and willing to go above to take care of his customers. I’d certainly purchase from here again as long as he’s my sales agent! and willing to go above to take care of his customers. I’d certainly purchase from here again as long as he’s my sales agent! More

Nick Pennington was exceptional. No hassle car buying at it’s best! They were able to give me a fair deal on my trade in and got me a perfect car! it’s best! They were able to give me a fair deal on my trade in and got me a perfect car! More

2nd review. The car didn’t come with 2 keys. I didn’t like that part. Both Brian and Bill were really good to work with. They did everything they could to make the transfer as smooth as possible. There w like that part. Both Brian and Bill were really good to work with. They did everything they could to make the transfer as smooth as possible. There was a glitch with my bank transfer n they worked overtime to insure I could go home with my car. I came from SC. The only reason I’m giving a 4 star review was because I was getting the car with one key fob. Not their fault. 2nd key fobs are expensive. Thank you Brian. More

Mary Osei did an excellent job in insuring I was communicated to along the entire service and repair process. I appreciated her attentiveness very much. communicated to along the entire service and repair process. I appreciated her attentiveness very much. More

The over all experience was great. The salesman was truly professional and made sure that everything ran smooth. My only complaint is that I was not told that there was only one key for the vehicle until aft professional and made sure that everything ran smooth. My only complaint is that I was not told that there was only one key for the vehicle until after I purchased the vehicle. Now I’m stuck paying over 300.00 to have a key made. More

Was extremely pleased with Zack’s service. He truly went out of his way to help me with the issues and followed up regularly. Look forward to working with him next time vehicle service is required out of his way to help me with the issues and followed up regularly. Look forward to working with him next time vehicle service is required More