Jaguar Land Rover Santa Monica - Service Center

What happened to the 23 words I already wrote? If you want a survey, don't make us repeat!!! Which I won't!!! Thanks to MARIO GARCIA & SERVICE MANAGER, Rebecca!!! Both are THE BEST!!! If you want a survey, don't make us repeat!!! Which I won't!!! Thanks to MARIO GARCIA & SERVICE MANAGER, Rebecca!!! Both are THE BEST!!! More

My car was in the shop for two weeks for a minor issue, I thought I would receive a call or a follow up or an update as to what, when etc.. I never got a call from my Service Rep. or a callback from the Ser thought I would receive a call or a follow up or an update as to what, when etc.. I never got a call from my Service Rep. or a callback from the Service Manager Rebecca as I had left her a vm. Very poor service I must say & very disappointed for a Dealer. I eventually had to call the General Manager and we had a good conversation and he said he would talk to them. STILL never got a phone call after that,.The only guy who was calling me back was Raffi and he was great.. More

I cannot rave enough about the multiple POSITIVE experiences I have had working with the Jaguar Santa Monica team. I came in with a shattered sunroof and multiple other minor damages to my Land Rove experiences I have had working with the Jaguar Santa Monica team. I came in with a shattered sunroof and multiple other minor damages to my Land Rover, and not only did Jorge and his team make the process extremely easy to understand, they also did fantastic work, and made it seem like no damage had ever happened. I originally came into the shop distraught, but Jorge truly took care of both myself and my car and I left feeling so much better. I would recommend this shop to anyone I know and highly encourage others to come to this location if they need any services done!! Thank you to Jorge and the entire service team! More

Professional and timely service on programming an additional car key. Service professionals were accurate with assessment of timing. additional car key. Service professionals were accurate with assessment of timing. More

Was a great experience! The service was great. Was quick, smooth and satisfactory. We love the team! The service was great. Was quick, smooth and satisfactory. We love the team! More

Once again, exceptional service by Armando Saenz Jr. A great experience from start to finish. A great experience from start to finish. More

Service was quick and easy. They finished earlier than expected, which made it even better. The free car service was great to have. They finished earlier than expected, which made it even better. The free car service was great to have. More

Great job getting my vehicle back to me quickly. Advisors were friendly and courteous. Great experience. Advisors were friendly and courteous. Great experience. More

I never take my vehicle to any other dealership? Mario is the best, very professional and I never have any issues with my service Mario is the best, very professional and I never have any issues with my service More

Excellent service. Very kind and helpful staff. Car was cleaned and operating perfectly. This is my fourth Jaguar and I am very happy with the treatment I get from t Very kind and helpful staff. Car was cleaned and operating perfectly. This is my fourth Jaguar and I am very happy with the treatment I get from the service department. More