Jaguar Land Rover Santa Monica

Very inexperienced sales staff this my second time unfortunately to go there to get spare key for my ranger rover they handed to me different key wasting time . Zero stars

DON'T BUY FROM THIS DEALERSHIP. We made the mistake of ignoring other reviews - Spent time test driving, making a deal... then when we showed up to purchase the car, they had sold it to someone else. Manager didn't offer much other than "What do you want me to do about it?". Take your business and money elsewhere - We got a MUCH better deal and far superior shopping experience at Land Rover Los Angeles, just a few miles away. Do not waste your time.

Terrible dealership. Returned a leased F-type convertible and purchased another vehicle. A month later got a letter from the leasing company that the returned vehicle had a tear in the soft top roof.it was perfect when we turned it in. We reached out to the dealership and they flat denied that it was caused by them. They would answer as to why they did not note it down as the tear was so obvious when the vehicle was returned. This was the 2nd car we purchased from them. Will NEVER do business with them. For that matter, I will never touch a Jaguar product again.

Great experience buying a 2020 Land Rover Discovery from Gary. Easy, smooth, professional transaction. Much better service than other area dealerships. And the follow-up has been excellent. Highly recommend!

Jaguar of Santa Monica is number 1, this is my second lease from them and I must say I was treated very nice. My sells person Alex made sure i was completely satisfied. My first lease was a four door Sapphire blue Sedan and my new lease is a 2020 Jaguar F Pace SUV same color and interior. I bought it for my wife and she is extremely happy Thank you, Tyrone Mr. SuperFantastic

01/25/2020 Went into the dealership today to test drive a couple cars with the goal of purchasing a new Land Rover. After checking in at the front desk I was informed that all the sales reps were busy helping customers and that there would be a little bit of a wait. I didn't have a problem with that. I noticed a couple sales people hanging around not helping anyone, some sitting at their desks, some standing around getting coffee. Cut to maybe 30 minutes later I watched a couple walk into the dealership and go through the same check in process I did (they didn't have an appointment because when asked they said they said they wanted to talk to a sales person) and as soon as they walked passed me to look at the same car I was looking at, a sales person walked right up to them and asked if they needed help and proceeded to help them. I went back up to the front desk and let them know that I was still waiting for a sales person and that the couple who had just shown up had been instantly helped by a sales person. They said the sales people were busy and that I could continue to wait. I let them know that I would be going to another dealership. Drove to another Land Rover dealership, bought my 2020 Discovery up front, referred 2 customers and they are picking up 2020 Range Rovers (one is an Autobiography) from there. They weren't interested in talking to me so I took my business elsewhere.

I had a great experience at Hornburg SM, ... leased the 2020 Range Rover Sport, would definitely recommend this dealership. Amazing service felt at ease about the entire process!

Bought a 2020 Jaguar EPace for my daughter. The Hornburg team were professional, easy going, and priced the car far better than the True Car price of a competing dealer that said they had the car in stock but did not. No games, straight forward and we bought one of the last cars out of the temporary trailers. The new showroom and sales office looks awesome.

Everyone was great, Vlad, Aleks, Anthony, Victoria, etc. Over many years I have enjoyed this excellent dealership. XF, XJ, F-Type, and now silver F-Pace. Always no hassle, straight talk, honest, great prices and leases. Great cars + Great dealership = Repeat customer

I live in Weho but after a visit at Hornburg Sunset location where I didn't feel welcome, I decided to go to Santa Monica. They were happy to help me and answer all my questions. Thanks Gary and rest of the team !!