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Jaguar Land Rover Schaumburg

Schaumburg, IL

4.8
1,509 Reviews
Land Rover Schaumburg | For A Great Experience Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served. Land Rover Schaumburg | A Zeigler Auto Group Company
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920 W Golf Rd

Schaumburg, IL

60194

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Showing 1,509 reviews

June 26, 2020

Place is great! Everybody that i talked with was beyond helpful. Chris in sales answered all my questions and was a pleasure to work with.James in finance Was just as great. Would greatly recommend them to More

by HUGHIESEMAIL
Recommend Dealer
Yes
Employees Worked With
Christopher Peterson, James Russo
June 26, 2020

There were 10-15 people including customers in the office and service areas and no masks to prevent Covid 19 or social distancing evident. Two manager dudes in the glass office wore no masks and no effort to More

by MBANDELMAN
Recommend Dealer
No
Employees Worked With
Stephen Pavlik
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at JohnNelson@Zeigler.com to discuss further. -John Nelson, General Manager

June 26, 2020

Christian was very helpful in the service department. Loaner car was useful and my car returned on-time as promised. As always, very professional service and I thank you... More

by PATRICK.KHOURY
Recommend Dealer
Yes
Employees Worked With
John Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Walter, Bill Hans
June 26, 2020

Lev Akdemir, was very nice and helpful sales associate. This was a good experience all around. I would remmend this dealship to anyone. I love my Land Rover Discovery. More

by SHEREER43
Recommend Dealer
Yes
Employees Worked With
Lev Akdemir
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Nelson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Russo
June 25, 2020

Great service... fast and easy closing...Bartosz was very professional , pleasant and was not pushy.. Everyone was helpful and I really had a good experience More

by Adriana
Recommend Dealer
Yes
Employees Worked With
Other Employees : James Russo, Bartosz Borgus
June 25, 2020

Awful. I will not service my Jaguar by this dealership again. Went there 5 times last year and 2x this year for the same problem. Service stinks and I came out with a new problem More

by ACHOURESHO
Recommend Dealer
No
Employees Worked With
Paul Walter
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at BillHans@Zeigler.com to discuss further. -Bill Hans, Service Manager

June 25, 2020

Great service Punctual and never had any issues. Took great care of my car. I will always recommend them to any jaguar customer. Keep up the good work guys.. More

by TTGAUTAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Hert, Paul Walter
June 25, 2020

I had a slight delay with an install and they waived the labor charge. I was very impressed and grateful. I would recommend this facility to anyone. More

by Chrisearly5150
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Hans
June 24, 2020

Excellent service from Steve Pavlik. Thanks for all your hard work. You are so helpful and make things easy. I trust what you’re telling me More

by Ccannan902
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2020

Warranty is a joke. Problem with my SUV not fixed Land Rover has an electrical issue with there screens. The screen keeps rebooting. There ignoring the issue even though there has been many complai More

by SODISHOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephen Pavlik
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Hans
Jun 24, 2020 -

Jaguar Land Rover Schaumburg responded

Sodishoo, leaving negative reviews on multiple sites for our dealership may not be your best course of action. We are the ones who are trying to help you. You brought your vehicle in, a problem was found, and the faulty item was replaced under warranty. You then stated to have additional issues, brought your vehicle back to us stating the issue is repeating itself (your complaint stated an issue after driving for 3 hours), and our Land Rover Certified technicians have not been able to reproduce you stated issues. Our diagnostic procedure was followed as per Land Rover specifications and still no issue has been found. Land Rover Engineers have also accessed your computer system and it has shown no faults at anytime. We are puzzled as to why you continue to leave negative reviews for our dealership and would appreciate you amending them.

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