Jaguar Land Rover Seattle

Very poor communication I've had multiple cars serviced at this dealership, and have not experienced any issues with the quality of the service or the people. However, I purc I've had multiple cars serviced at this dealership, and have not experienced any issues with the quality of the service or the people. However, I purchased a car in 2017, and had a horrible experience. The salesperson repeatedly took personal calls, and eventually handed me off to another salesperson. I finalized the deal with the second salesperson. While my car was being cleaned up, the second salesperson showed me the features of my car on a different car. What I later learned the next day was the second salesperson showed me features that were not included in the car I purchased. Why would the salesperson show me features that were not included in the car I purchased? The dealership and I came to a deal that required the dealership to order me the correct car. The car arrived 5 months later (2 months after the projected arrival date). The car was completely wrong. The dealership blamed a sales manager who was no longer with the dealership for changing the order after it had been submitted. Why would the sales manager go into my order and change it? The dealership again order another car. A year later from my original purchase, the correct car finally arrived. The original salesperson (who handed me off a year ago) did spend an hour with me walking me through all the features of the car. My experience with the finance managers was pleasant, and relatively painless considering the volume of paperwork that had to be completed. Overall, yes, I do have the correct car, but I invested a heck of a lot more time and money than ever anticipated. I would be greatly surprised if I consider purchasing a future car from this dealership after the year long experience I've had. More

Easy to Work With Purchasing my new used vehicle from Jaguar Land Rover Seattle was quick and simple, not the hassle that you would expect in dealing with a dealership. Purchasing my new used vehicle from Jaguar Land Rover Seattle was quick and simple, not the hassle that you would expect in dealing with a dealership. More

Smooth Process Working with Sean Dutchover was such a smooth process. He was patient with my questions and very informative in his responses. Sean worked with me t Working with Sean Dutchover was such a smooth process. He was patient with my questions and very informative in his responses. Sean worked with me to ensure that I was happy with the Ram truck that I ended up purchasing. It wasn't the vehicle that I had originally scheduled to look at, so Sean had his people detail it for me before I drove it off the lot. Great service and superb support from Sean is something that will lead me back to Jaguar Land Rover Seattle when in need of the next vehicle. More

A pleasure to buy a car The salesman Tim M. was so easy to work with, he really listened to what we wanted. His calm demeanor and patience was so refreshing, I felt no pressu The salesman Tim M. was so easy to work with, he really listened to what we wanted. His calm demeanor and patience was so refreshing, I felt no pressure to have to buy anything. More

Best Out-of-State purchase ever! We shopped around for a few months waiting for the perfect car to become available. We found it online at this dealership. Taylor patiently helped via We shopped around for a few months waiting for the perfect car to become available. We found it online at this dealership. Taylor patiently helped via phone, text, and email. She could tell we were serious buyers and quickly helped us know what paperwork we needed to send ahead to close the deal. She even helped arrange transport from the airport! Sal in financing went the extra mile doing lots of extra paperwork so we could make the out-of-state purchase and have a much easier time at our local DMV. We have lived in 3 different states and 4 countries in the past 21 years and have owned many nice cars. But this dearship takes the gold medal for professionalism and customer service! More

Fabulous service I made a return trip as we had been clients previously This was the easiest car purchase I’ve ever made I’m very grateful to my salesman Dr Jay he w I made a return trip as we had been clients previously This was the easiest car purchase I’ve ever made I’m very grateful to my salesman Dr Jay he was awesome More

The sales and service departments are always professional, friendly and i will continue to come back again and again for years to come. Thanks Ken Chappel professional, friendly and i will continue to come back again and again for years to come. Thanks Ken Chappel More

They are very friendly. What I like about this dealership. Is that the facility is very clean and it seems to be organized from what I've seen. My car was done on time they a What I like about this dealership. Is that the facility is very clean and it seems to be organized from what I've seen. My car was done on time they are not pushy. And they give you a complimentary car. This was my first visit to a Land Rover dealership and I was impressed and I thought they were knowledgeable. More

Great Dealership I have purchased 2 Range Rovers for my wife from Dario. Great experience both times! Fair and honest in all aspects of the purchase. They also service I have purchased 2 Range Rovers for my wife from Dario. Great experience both times! Fair and honest in all aspects of the purchase. They also service my Jag and I am also very pleased with that department. More

Best Car Experience I bought my Range Rover from Dario. This is my second Range Rover and this dealership makes me feel welcome every time I'm there for new car or servic I bought my Range Rover from Dario. This is my second Range Rover and this dealership makes me feel welcome every time I'm there for new car or service JR More