Jaguar Land Rover Seattle

I saw a vehicle online that I was interested in, and Ben immediately got in touch with me to answer any questions I had. I came and looked and test drove multiple vehicles. Ben was very patient and helpful. immediately got in touch with me to answer any questions I had. I came and looked and test drove multiple vehicles. Ben was very patient and helpful. More

I had a great experience, all the emplyees were very nice and treated us like family. and treated us like family. More

I was disappointed to find out once I arrived for my 45k scheduled service that it would take 5-6 hours. Also I was surprised that it was going to be $1400 instead of the $800 it was last time. These item scheduled service that it would take 5-6 hours. Also I was surprised that it was going to be $1400 instead of the $800 it was last time. These items could have been spoken about on the phone when I made the appt so I could have planned better. But, I was given a rental car. Appreciated. However when I asked if I could return the rental Monday rather than Friday (I live 2hrs away), I was told sure. That's nice. But what I wasn't told is that I would be paying for the extra time. Again, these things could be communicated. I'll still use you folks (I have a car on order), but I have learned that I need to look out for myself when interacting with service and ask the right questions, not assume I will be properly informed. More

Sean has been a pleasure to work with at LR Seattle. Mel was also super professional and helped explain everything from the financial side of the process. This is my second Discovery through this dealer Mel was also super professional and helped explain everything from the financial side of the process. This is my second Discovery through this dealership and I wouldn't choose anyone else. Thank you for keeping me in a Land Rover. Chris More

Arby did a wonderful job helping us to get one of the parts we needed for repair. parts we needed for repair. More

I experienced with the perfect service. I just want to say, thank you Sean for your patience and excellent support. I just want to say, thank you Sean for your patience and excellent support. More

I had a great experience purchasing my car from Jaguar/Land Rover Seattle. Associates Ken, Mel, and David did an awesome job of making me feel welcomed and supported in my decision. Ken was very kn Jaguar/Land Rover Seattle. Associates Ken, Mel, and David did an awesome job of making me feel welcomed and supported in my decision. Ken was very knowledgeable and able to provide great customer service in answering my questions. Thanks again! More

Another great experience Arby was great with customer service, insuring I was kept in the loop with the status of my vehicle. Thank you service, insuring I was kept in the loop with the status of my vehicle. Thank you More

Great dealership with knowledgeable sales staff. They were always attentive and responded quickly with any information. I have purchased several cars from them and will definitely purchase from them They were always attentive and responded quickly with any information. I have purchased several cars from them and will definitely purchase from them again. More

Ken Emerson is an exceptional car salesperson who provided excellent service and made my car buying experience smooth and enjoyable. From the moment I stepped into the dealership, Ken went above and provided excellent service and made my car buying experience smooth and enjoyable. From the moment I stepped into the dealership, Ken went above and beyond to ensure that I found the perfect car for my needs. He took the time to understand my preferences and requirements, and he provided me with helpful insights and advice throughout the entire process. Ken was always responsive, easy to communicate with, and he made sure that I had all the information I needed to make an informed decision. Not only is Ken knowledgeable about the cars he sells, but he is also extremely friendly and approachable. He never pressured me to make a purchase and always had my best interests in mind. Overall, I had an excellent experience working with Ken Emerson at Jaguar Land Rover Seattle, and I would highly recommend him to anyone in the market for a new car. He is a true professional who is passionate about his work and dedicated to providing exceptional customer service. Thank you, Ken, for making my car buying experience a great one! More