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Jaguar Land Rover Spokane
Spokane, WA
139 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 139 reviews
May 14, 2024
I had a very good experience. This is the 3rd vehicle I have purchased from this dealership. All new. My salesperson Ke'Andre Fluker was great to work with. Very helpful and This is the 3rd vehicle I have purchased from this dealership. All new. My salesperson Ke'Andre Fluker was great to work with. Very helpful and answered my questions. More
by dkroetch55
Employees Worked With
Ke'Andre Fluker,John Carey, Cale Browning, Kris Williams
Helpful May 14, 2024
Had appointment for 2 months. Dropped car at 8:00 am back to pick up car at 5:30 pm. Did not resolve any concerns. Had car entire day no work performed. Absolutely disappointed. S Dropped car at 8:00 am back to pick up car at 5:30 pm. Did not resolve any concerns. Had car entire day no work performed. Absolutely disappointed. Second attempt to resolve same issue. No resolution. Total waste of time. Why have an appointment if no one will touch the car. Headed to Bellevue where i purchased the car. More
by Weic
Employees Worked With
Service advisor
April 15, 2024
For some reason, we could never get good communication from Jaguar. Multiple times I had to go down to the dealership because I couldn't get a call back on our service appointment. They saw our Volvo and from Jaguar. Multiple times I had to go down to the dealership because I couldn't get a call back on our service appointment. They saw our Volvo and then didn't tell us if they had ordered the part, when to come in, and they didn't answer phone calls or email. Really disappointed with the level of service and professionalism. When they replaced a part in our seat, they left the stuffing showing so you could tell everything had been pulled out. More
by Wade
Employees Worked With
Not Sure
April 13, 2024
No Jag but service for my Volvo. Very glad to find this service. No problems or complaints but only been in twice now. Both times were good. Very comfortable waiting area. Location i Very glad to find this service. No problems or complaints but only been in twice now. Both times were good. Very comfortable waiting area. Location is convenient for walking downtown. More
by MJH
Employees Worked With
Pamela, Tristen
March 28, 2024
No complaints! The check in process was smooth, work was done well! All the employees were friendly and helpful! It was a good experience! Thank you! The check in process was smooth, work was done well! All the employees were friendly and helpful! It was a good experience! Thank you! More
by vickia11
Employees Worked With
Paul
March 25, 2024
Great service even when I mixed up my day and appointment time. They worked me in and smiled, making it seem like nothing was out of order. I'm glad I own a Jaguar. time. They worked me in and smiled, making it seem like nothing was out of order. I'm glad I own a Jaguar. More
by Judy Emerson
Employees Worked With
Service
March 15, 2024
Everyone is extremely helpful and kind during all aspects of car shopping/buying! I will definitely recommend Jaguar Land Rover Spokane to my family and friends. of car shopping/buying! I will definitely recommend Jaguar Land Rover Spokane to my family and friends. More
by Suzanne
Employees Worked With
Ke’Andre Fluker
