Jaguar Land Rover Spokane

I’ve gone to this dealership twice for the free Jaguar service. The people in the service department are very nice, but I’m glad I don’t have to go there anymore. I had to drive two hours, one way, to get service. The people in the service department are very nice, but I’m glad I don’t have to go there anymore. I had to drive two hours, one way, to get these free services, as there’s no Jag dealer where I live. Both times I went to have my vehicle serviced, I was told it would take two hours, it wasn’t, it was four hours, both times. I was hoping the first time was a fluke, but it appears they seriously underestimate the time they take to service a vehicle. More

We had an appointment to have repair work done. One door lock was to be fixed. We got there to the repair shop and soon found out that wrong part was sent. And we live in Montana about four hours a One door lock was to be fixed. We got there to the repair shop and soon found out that wrong part was sent. And we live in Montana about four hours away. The friendly lady there at the shop handled the situation well and arranged it so that we can have the part - hopefully a right one - sent to us and we can have a mechanic here locally fix. All under warranty which by then would have expired. That will save us another trip to Spokane. More

The service and parts people are always pleasant, timely and clear. But most importantly the offer spot on estimates and deliver a cleaned perfectly repaired vehicle. and clear. But most importantly the offer spot on estimates and deliver a cleaned perfectly repaired vehicle. More

Friendly and helpful staff. Waiting area clean and roomy but not very nice. Restroom too far from waiting area an clean but not very nice. but not very nice. Restroom too far from waiting area an clean but not very nice. More

They do what you expect, every visit you ll get fast honest treatment. We took our car in for a break job and they said,no charge your not ready for at least a year! You got to love that! honest treatment. We took our car in for a break job and they said,no charge your not ready for at least a year! You got to love that! More

Sales person was knowledgeable and professional. Facility was clean and comfortable. Paperwork side didn't take too long.overall a good experience for a car purchase was clean and comfortable. Paperwork side didn't take too long.overall a good experience for a car purchase More

they were very helpful and accommodating with no pressure and fully explained the entire purchasing process. the financing process was very well managed and all our questions clearly answered and fully explained the entire purchasing process. the financing process was very well managed and all our questions clearly answered More

Always courteous, and always service I can trust is done right. And my car sparkled. right. And my car sparkled. More

Service was thorough and communication A+. I’ve never had a problem with this dealership. Well done. Highly recommend. I have been very satisfied. Thanks a problem with this dealership. Well done. Highly recommend. I have been very satisfied. Thanks More