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Jaguar Land Rover of Chantilly
Chantilly, VA
351 Reviews
We are very proud of our brand new, state of the art facility serving Northern Virginia with impeccable customer service. Our satisfied customers hail not only from Chantilly, but our nearby neighborhoods of Centreville, Ashburn, Aldie, Fairfax, Fairfax City, Loudoun County, Haymarket, Dulles, Middleburg, Sterling, Gainesville, and Manassas. We've also established a reputation for excellent customer service in suburbs well beyond our local area; just ask from of our customers from Charlottesville, Richmond, Rockville, Bethesda, Arlington, Alexandria, Springfield, or Reston about their experience here and you'll hear glowing reviews. Our staff, trained in product knowledge, are subject matter experts in new Jaguar sales, used Jaguar sales, Jaguar service, Jaguar parts, and financing & leasing. Yet one component that leads us to hire them can never be taught: customer courtesy.
When we find your perfect vehicle, we'll make sure you're completely satisfied with your purchase arrangements. How? By informing you of all our promotional offers, low rate financing, lease specials, discount pricing, and other means to make yours a "no- hassle" deal. Plus, these are on top of all Jaguar rebates and incentives, and our everyday Rosenthal incentives. Combined, we're confident you'll find us offering one of the best deal, price, lease, and trade-ins values in the area.
We invite you to schedule your service with us too. We offer all factory Jaguar recommended services, and warranty repairs, using of course, all factory Jaguar parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 351 reviews
August 13, 2024
We left our car there for service and all point inspection. Took three days and when we got the car back no one said anything about the tires or the wear / alignment. So clearly they didn’t inspect inspection. Took three days and when we got the car back no one said anything about the tires or the wear / alignment. So clearly they didn’t inspect it. More
by Nikki Lagouros
Employees Worked With
Not sure who the manager was
August 13, 2024
Great sales and service advisors and overall very friendly staff. I've been visiting this dealership for almost 3 years and have mostly had positive experiences. friendly staff. I've been visiting this dealership for almost 3 years and have mostly had positive experiences. More
by Shariq
Employees Worked With
August 13, 2024
U had the pleasure of working with William in the service department and he was very helpful. He gave me information that I wasn’t aware of since I had never been in before and helped me with my issues. Very department and he was very helpful. He gave me information that I wasn’t aware of since I had never been in before and helped me with my issues. Very friendly and kind. More
by Wildkanona
Employees Worked With
August 13, 2024
My car was at the dealership for two weeks with no loners available before they could assess a headlight assembly failure. Although William was supportive he seemed to be let down by the rest of the team. available before they could assess a headlight assembly failure. Although William was supportive he seemed to be let down by the rest of the team. With only 38,000 miles on my XF and while holding an extended warranty I paid dearly for when purchasing the vehicle, I was informed this assembly costing over $6,000.00 to repair was not covered. Not the experience one would expect from a luxury car dealer. More
by Sylvie XF
Employees Worked With
August 12, 2024
Outstanding service, usually able to get me in and out without issue. Always appreciate the friendly customer service provided by Mr. James! without issue. Always appreciate the friendly customer service provided by Mr. James! More
by RangeR
Employees Worked With
August 11, 2024
BJ Alger is a pleasure to work with, is responsive, knowledgeable, and a good communicator. Just what you need when your dear Landrover needs a bit of tune! knowledgeable, and a good communicator. Just what you need when your dear Landrover needs a bit of tune! More
by dnunaley
Employees Worked With
BJ Alger
August 11, 2024
Chantilly JLR are in the people business first. They also happen to sell first rate products. They also happen to sell first rate products. More
by Brokaw9503
August 09, 2024
CK was professional, responsive, and action oriented. He led a very positive, transparent experience, and I would recommend anyone to work with him. He led a very positive, transparent experience, and I would recommend anyone to work with him. More
by Chris L
Employees Worked With
August 09, 2024
Great sales service and everyone was working as a team. The best car buying experience I ever had The best car buying experience I ever had More
by Maroun G
