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Jaguar Land Rover of Chantilly
Chantilly, VA
178 Reviews
We are very proud of our brand new, state of the art facility serving Northern Virginia with impeccable customer service. Our satisfied customers hail not only from Chantilly, but our nearby neighborhoods of Centreville, Ashburn, Aldie, Fairfax, Fairfax City, Loudoun County, Haymarket, Dulles, Middleburg, Sterling, Gainesville, and Manassas. We've also established a reputation for excellent customer service in suburbs well beyond our local area; just ask from of our customers from Charlottesville, Richmond, Rockville, Bethesda, Arlington, Alexandria, Springfield, or Reston about their experience here and you'll hear glowing reviews. Our staff, trained in product knowledge, are subject matter experts in new Jaguar sales, used Jaguar sales, Jaguar service, Jaguar parts, and financing & leasing. Yet one component that leads us to hire them can never be taught: customer courtesy.
When we find your perfect vehicle, we'll make sure you're completely satisfied with your purchase arrangements. How? By informing you of all our promotional offers, low rate financing, lease specials, discount pricing, and other means to make yours a "no- hassle" deal. Plus, these are on top of all Jaguar rebates and incentives, and our everyday Rosenthal incentives. Combined, we're confident you'll find us offering one of the best deal, price, lease, and trade-ins values in the area.
We invite you to schedule your service with us too. We offer all factory Jaguar recommended services, and warranty repairs, using of course, all factory Jaguar parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 178 reviews
February 22, 2020
Tati was absolutely amazing and great to work with. I was on the fence between 3 different models and she was able to guide me in making a decision, explaining the differences and answering all my questions. on the fence between 3 different models and she was able to guide me in making a decision, explaining the differences and answering all my questions. She has a great product knowledge. She took care of everything I needed from beginning to end, and kept following up to ensure I was happy with my car. I totally recommend Tati and look forward to working with her again. Thanks Tati, I loveee my car! More
by Nathalie
Employees Worked With
Tati Katako
Helpful February 22, 2020
My car buying experience The Jaguar Land Rover of Chantilly team were very knowledgeable, friendly, and honest. I thoroughly enjoyed dealing with Amir and his team. I definite The Jaguar Land Rover of Chantilly team were very knowledgeable, friendly, and honest. I thoroughly enjoyed dealing with Amir and his team. I definitely recommend Jaguar Land Rover for an easy going car buying experience. More
by CLM
Employees Worked With
Howard Hubbard, Amir Malik, AJ Noorzai
February 20, 2020
Amir Malik and AJ Noorzai were fantastic. My wife and I purchased a 2015 Jeep Wrangler from them today and could not be happier. These gentlemen were honest, kind, upfront and very welcoming to us. No tr purchased a 2015 Jeep Wrangler from them today and could not be happier. These gentlemen were honest, kind, upfront and very welcoming to us. No tricks, hidden fees or other problems that arise at dealerships occurred here. The two of them worked very quickly to get us out the door in order to get our children off the bus in Purcellville today. I could not be happier with the level of care or service we got today. More
by usaf_fireman
Employees Worked With
Amir Malik, AJ Noorzai
February 18, 2020
Service unavailable This is the worst run dealership. I have a number of premium cars. Porsche, Audi etc. I will never buy another Range Rover. Basic Maintena This is the worst run dealership. I have a number of premium cars. Porsche, Audi etc. I will never buy another Range Rover. Basic Maintenance schedule is than 10 days to schedule. Horrible for a company that considers itself a premium provider More
by Toddf
Employees Worked With
Richard Grzesiak, Steven Lindsey
February 16, 2020
Tati was very kind and knowledgeable, and the communication was fantastic. I appreciate the wonderful customer service from everyone involved who made sure my experience was great and that my car communication was fantastic. I appreciate the wonderful customer service from everyone involved who made sure my experience was great and that my car was delivered beyond my expectations. I’ll definitely return to have my car serviced and for any future purchases. Thank you! More
by klkbrown
Employees Worked With
Tati Katako, Sarah Eberle
February 15, 2020
Lack of Professionalism, no communication. Initial experience was problematic when the Service Department would not honor the signed 'We Owe". Claimed the F&I gentleman we worked with was fired Initial experience was problematic when the Service Department would not honor the signed 'We Owe". Claimed the F&I gentleman we worked with was fired and then the Sales Associate quit/fired and the paper work was lost. We had to produce the signed copies and even then we had to escalate to, then GM Ogun Yilmazer, who corrected the issue. We scheduled a 60K service weeks in advance. After one week we were told Service Tech quit/fired and there was no one to service our vehicle. Two weeks later no updates or status on our vehicle. Calls go unanswered. No communication from Service Department. Rosenthal needs to wake up an look into their operations. Perhaps the fact there is a new GM, Richard Grzesiak and Service Manager Dennis Orts who can make this right. More
by CStringfellow
Employees Worked With
Richard Grzesiak , Oscar Reyes
February 15, 2020
Loved working with Tati to buy my Range Rover Velar. She was great and showed a lot of product knowledge. She made the whole experience pleasant. was great and showed a lot of product knowledge. She made the whole experience pleasant. More
by Bindu
Employees Worked With
Tati Katako
February 14, 2020
Tati was amazing. She was nice to work with when I bought my Range Rover. She answered all my questions in detail and explained all the features of the vehicle to me clearly. I would highly recommend working my Range Rover. She answered all my questions in detail and explained all the features of the vehicle to me clearly. I would highly recommend working with her! More
by Marie
Employees Worked With
Tati Katako
February 14, 2020
Amir was an excellent sales rep! He walked me through my options and took time to understand what I was looking for within my budget. I highly recommend workIng with him! I did a lot of homework on some of options and took time to understand what I was looking for within my budget. I highly recommend workIng with him! I did a lot of homework on some of the vehicles prior to coming into the dealership. Amir was able to show me new features and technology that was included in some of the vehicles that I didn’t find online. More
by Dmalik3
Employees Worked With
Amir Malik
February 09, 2020
Best car leasing experience Erika helped get us quickly in a test drive on a busy weekend. Tim found the car with the color and options I needed and had it shipped and ready for Erika helped get us quickly in a test drive on a busy weekend. Tim found the car with the color and options I needed and had it shipped and ready for pickup within 2 days. He also worked out a great deal on the lease which met my requirements. Tim, Anna Marie and AJ worked to have all documents and tags ready when I arrived which got me driving away in my new car in no time. More
by ajrajani
Employees Worked With
Tim Edney, AnnaMarie Pistone, AJ Noorzai, Erika Alaisa
