Jaguar Land Rover of Freeport

Service great but always a bill From the initial greeting to the update to the final word, the personnel are great. The place is spotlessly clean, and everything is clearly explaine From the initial greeting to the update to the final word, the personnel are great. The place is spotlessly clean, and everything is clearly explained. The only thing is, I always seem to come out with a bill, and Jaguar is not cheap. More

Quick service I was greeted immediately when I arrive. Sat down with the assistant while he quickly handled all the paperwork. The wait was shorter than I had ex I was greeted immediately when I arrive. Sat down with the assistant while he quickly handled all the paperwork. The wait was shorter than I had expected for the whole process start to finish. I love how they even wash your car. Big plus. More

First year service for 2018 F Type Although I was promised a loaner car, when I got to the service department there were none available. Craig was able to service my car in 1 hour so I Although I was promised a loaner car, when I got to the service department there were none available. Craig was able to service my car in 1 hour so I would not be late for work. It also saved me from having to return to the dealership after work. Thank you! More

Who Could Ask For Better? This was my second visit in 6 weeks but I was not upset. I had hoped to be out within 1 hour but I was provided with a fabulous SUV and on my way with This was my second visit in 6 weeks but I was not upset. I had hoped to be out within 1 hour but I was provided with a fabulous SUV and on my way with a promise of a call for the next day. As promised Craig called me and said they found the problem and corrected it. The next day I was riding in my car and it feels like it can go from 0 to 60 in 4 seconds. I know I am not going to drive that fast but the experience along with the way I feel being back In my own car is priceless. I hope the love affair never ends, it is delightful to feel that you belong. Thank you to all of the service staff that called me by my name, made me feel welcome and at home. Happy holidays to all at Freeport Jaguar!!!! More

Craig is the best! I have been using this dealership for over 25 years. I have never had a problem with the service department. From the initial call for an appointmen I have been using this dealership for over 25 years. I have never had a problem with the service department. From the initial call for an appointment to the pickup of my "washed" car, it is always a most pleasant experience. I always deal with Craig and he is the best! More

New Car Purchase Experience I give a good rating because the overall experience was good. I had one issue and while I was upset, it wasn't a deal breaker. The car I test drove h I give a good rating because the overall experience was good. I had one issue and while I was upset, it wasn't a deal breaker. The car I test drove had the Navigation system and the Meridian system, I was lead to believe that the car I was purchasing had the same. The day before I was scheduled to pick up the vehicle I was informed that there was no navigation. The day I picked up the car I was advised that I did not have the meridian system. When I inquired about adding the navigation, I was told that it could not be done! To compensate, I received a 4 year maintenance package. While I accepted this, I really wanted the Navigation and the Meridian system. More

Quality Service for a Luxury ProducT Excellent customer service. We spent about a little over an hour in the dealership and got everything we were promised over the phone. We are very h Excellent customer service. We spent about a little over an hour in the dealership and got everything we were promised over the phone. We are very happy. More

Always good service I brought my 2018 XE in for scheduled maintenance and inspection, plus an issue with the stop/start function. I wandered the showroom while waiting I brought my 2018 XE in for scheduled maintenance and inspection, plus an issue with the stop/start function. I wandered the showroom while waiting for my ride home. The new space is very nice; a nice waiting area, bagels, muffins and coffee also available. All was done in a timely manner, the issue was fixed, and my car was returned washed. I can't ask for more. More

Service review Brought my car in for service. Service team is friendly, reliable and helpful. I waited for my car to be serviced. Waiting area was pleasant and clean Brought my car in for service. Service team is friendly, reliable and helpful. I waited for my car to be serviced. Waiting area was pleasant and clean. More

Best Experience I ever had Great Sales staff, Great selection and Great Price. I love my velar :) The Price was better then any dealership on Long Island NY. The sales staff w Great Sales staff, Great selection and Great Price. I love my velar :) The Price was better then any dealership on Long Island NY. The sales staff was not easy going and respectfull. Steve set everything before I even got there. More