I still own a 2000 Range Rover at 70,000 miles, servicing it at Land Rover, Freeport, N.Y. It continues to run superbly; as, Sheena Alviles has been my Service Support Specialist for as many years. Sheena has been consistently extraordinary applying her patience, diligence, knowledge and professionalism related to all aspects of my service experience. Sheena excels with her efficiency and integrity.
Her ability to readily facilitate last minute appointments and arrange loaner car availability is unmatched. Sheena is always quick and fair offering both short-term and long-term service strategies coupled with timely updates that helped me make difficult technical and financial decisions regarding both required and optional repairs.
Always with a smile and a hug, Sheena works seamlessly with her management and service support team, along with her best repair technicians to complete all repairs thoroughly, ahead or on time. Sheena is, and will continue to be the most important reason why I continue servicing my car at Land Rover of Freeport, N.Y. Without exception Sheena continues to be the “Best of the Best.”