Jaguar Land Rover of Freeport

What can I say? I have been lucky this year to have had two wonderful car buying experiences in probably the worst car buying era of my lifetime. The experience my wife and I had a Freeport Jaguar was simp two wonderful car buying experiences in probably the worst car buying era of my lifetime. The experience my wife and I had a Freeport Jaguar was simply phenomenal. Our salesman Ken Weitz was great. He was very knowledgeable, engaging, and patient. My wife has not purchased a new car in 15 years mainly due to the fact that she loved her old car so much, and Ken could not have made her feel more at ease. The business (finance) manager Peter was also very friendly and not at all pushy. I would absolutely purchase another car from them again without hesitation. I would be remis if I failed to mention Henry, the Encore specialist who spent time with my wife and I going over all of the new creature comforts of her care. My wife loves her new F-Pace and the experience at the dealership played a huge role in that. Thank you all again. More

I brought my car in for a cracked windshield and unfortunately the replacement is back ordered . Donna in service dept provided me with a car for 30 days , keep me in the loop, checked on delivery a unfortunately the replacement is back ordered . Donna in service dept provided me with a car for 30 days , keep me in the loop, checked on delivery and once installed delivered my car to my home and picked up the loaner . I have been driving for 50 plus years so I have dealt with numerous service dept. and Jaguar Land Rover Freeport is unique in their appreciation for customers and providing excellent service . More

The absolute worst car buying experience ever. Purchased a Certified Evoke and have major issues. Sheena should be changing oil, not in customer service. Arrogant, rude, unprofessional. Embarrassment for he a Certified Evoke and have major issues. Sheena should be changing oil, not in customer service. Arrogant, rude, unprofessional. Embarrassment for her to represent Range Rover. More

Took my fpace in due to battery issues and was met by my service advisor Craig. I explained my problem and even though I didn’t have a appointment he promptly had my car taken in and serviced. I glad that service advisor Craig. I explained my problem and even though I didn’t have a appointment he promptly had my car taken in and serviced. I glad that I bought my Jaguar from Freeport because of people like Craig and his service department. More

I had been searching for a very specific F-Pace and spoke to Steve Schaefer at Freeport Jaguar. It is rare that I write a review that is positive about a car sales person or dealership. I found Steve and t to Steve Schaefer at Freeport Jaguar. It is rare that I write a review that is positive about a car sales person or dealership. I found Steve and the dealership to be very easy to work with and honored the deal we discussed. I would highly recommend Steve as he will work to provide you the best price. More

I came in to purchase a car for my 17 year old daughter. We worked with Alex Quinteros who was a good sales rep and helped us find the right car. No issue there. We found a 2020 loaner car and used the in We worked with Alex Quinteros who was a good sales rep and helped us find the right car. No issue there. We found a 2020 loaner car and used the in house finance manager. He was also very good. Here is where is went bad, Alex told us the car was "out for detail " and we couldn't see it over the weekend, because of that. We took delivery of the car when it was raining out. They reviewed the technology in the car and that was another good experience. The only part that ruined the buying experience was when we got home the car was not prepared for delivery. Nobody even ran a vacuum. Food between the seats, etc. There is sap on the trunk. The fact that they missed the cleaning a loaner car before delivering, should raise concern for anyone who thinks you can "trust" a dealer to do their part. I will now have pay to have it detailed and paint correction on trunk, if even possible, and some other minor scratches buffed out. Overall I was disappointed. Hence the old metaphor "never trust a used car salesman". Once the sale is made, they don't want to know you. I called Alex back and unfortunately he didn't care too much. "I should have called him" he said. That's what I just did! Hey Alex, you said the car was out for detail, did you even look over the car you sold me? Don't you guys have a checklist or some 150 point checklist for pre-owned. I would like to know who signed off on this car at the dealer after the checklist? Why wasn't this car cleaned? Nevermind detailed. It should have been delivered to me in the garage clean, next to the showroom. you have that nice little garage for delivery but Instead , my car was delivered out in the parking lot , in the pouring rain. More

Once again....had a wonderful service experience at JLR of Freeport and I was thrilled to work with Jim Tudor and I was introduced to the Tech. Mgr. MIke Warman, which i thought was a nice touch and very p of Freeport and I was thrilled to work with Jim Tudor and I was introduced to the Tech. Mgr. MIke Warman, which i thought was a nice touch and very professional. More

Don’t buy from this place! Just bought an Range Rover Evoque and after 3 days had to take in to be fixed already. And things you would think that come standard on a $55k car are not! Evoque and after 3 days had to take in to be fixed already. And things you would think that come standard on a $55k car are not! More

The absolute worst dealership on the Island. Stay far away from this place. Jack should be embarrassed of how customers are treated. Save yourself from the torture. away from this place. Jack should be embarrassed of how customers are treated. Save yourself from the torture. More

EXCELLENT BUYING EXPERIENCE I drove my beautiful 2020 Jaguar XF home July 7, 2020 and I’m loving it. This is my 2nd Jaguar XF from Jaguar Land Rover Freeport. Nicholas Capri in S I drove my beautiful 2020 Jaguar XF home July 7, 2020 and I’m loving it. This is my 2nd Jaguar XF from Jaguar Land Rover Freeport. Nicholas Capri in Sales went above and beyond to get me the car of my choice. He was very professional, knowledgeable, kind, patient and understood what I wanted. A+++. Rick Meyer showed me how all the new technology works in my car. He and Nicholas followed up with me to ensure that I didn’t have any problems. The staff is friendly and greets you with a smile. My all over experience in purchasing my new Jaguar XF was seamless. I highly recommend this dealership. Nen More