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Jaguar Land Rover of West Columbia

Clarksville, MD

Overview
Employees
Reviews
Vehicles
4.7
307 Reviews
Visit Jaguar Land Rover of West Columbia today, where nobody beats a Jim Coleman deal! We have a huge selection of Land Rover vehicles including LR4, Range Rover, Range Rover Evoque, and Range Rover Sport. If you are looking for a pre-owned vehicle, then you have come to the right place. We have a wide selection of pre-owned vehicles all of which have the high level of quality that you should expect from us. If you are looking for Jaguar and Land Rover parts or service, then we can help you out there too. We have been operating in Clarksville for over 14 years, and we vow to always treat our customers as honored guests in our showroom. We serve all the surrounding areas including Ellicott City, Baltimore, Silver Spring, and Columbia.
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12500 New Car Drive

Clarksville, MD

21029

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Showing 308 reviews

April 12, 2024

Mr. Tom was so helpful in helping to get my windshield replaced in a timely manner. I truly appreciate all his efforts in putting me first as his customer. More

by patricialee470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Tom Service Dept
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Apr 13, 2024 -

Jaguar Land Rover of West Columbia responded

We appreciate the 5* review of Tom and will share this with him

Helpful
April 12, 2024

Tom, my service manager provides excellent customer service and he is very knowledgable. I am a happy customer More

by EVELYNDWILSON11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Apr 13, 2024 -

Jaguar Land Rover of West Columbia responded

Thank you for this review of Tom, we appreciate your feedback and patronage!

Helpful
April 10, 2024

Mr Tom was really great with keeping me abreast of everything going on with my truck. More

by cnb1119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Tom
Report | Print
Apr 13, 2024 -

Jaguar Land Rover of West Columbia responded

Thanks so much for taking the time to write this review!

Helpful
April 08, 2024

Nice group of guys. Would definitely recommend to others. Nick was awesome. Thx again fallas. More

by pclightening
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arnold Osei-Bonsu
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
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Apr 13, 2024 -

Jaguar Land Rover of West Columbia responded

Good to hear that our team approach is valued, we thank you for your review!

Helpful
April 08, 2024

Tom is always a pleasure to work with. Great communication and ensures repairs are completed in a timely manner. More

by TKJOHNSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom in Service
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Apr 13, 2024 -

Jaguar Land Rover of West Columbia responded

Hi Tk, we appreciate you leaving Tom this outstanding review, he does go the extra mile!

Helpful
April 07, 2024

I wasn’t happy with the bait and switch with my prospective purchase of tires. More

by benitaj6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike - Service dept. 2 stars
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Apr 13, 2024 -

Jaguar Land Rover of West Columbia responded

H Benita, please give me a call at 443-828-1622, we are eager to resolve your concerns.

Helpful
April 07, 2024

Everything was explained well, and I was comfortable waiting there while further unanticipated work was done More

by K3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
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Apr 13, 2024 -

Jaguar Land Rover of West Columbia responded

We appreciate your 5* review for Tom, he is one of the best!

Helpful
April 05, 2024

Tom provided excellent service and took care of me. Thank you for the great loaner while my care was serviced. More

by CD Edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom in Service Department
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Apr 13, 2024 -

Jaguar Land Rover of West Columbia responded

Hi Mr. Edwards, we are happy to have you and appreciate your review of Tom!

Helpful
April 03, 2024

The service provided was swift and efficient. The communication was constant and welcomed. The timing of everything was perfect. More

by PROBINSON7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Engle
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Apr 04, 2024 -

Jaguar Land Rover of West Columbia responded

We appreciate your stellar review of Mike, and will share your feedback with him!

Helpful
April 03, 2024

Terrible experience and customer service personnel. Please don’t contact me again. Thank you. Joy More

by JDAVIS320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aria Teherani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2024 -

Jaguar Land Rover of West Columbia responded

Joy, we are so sorry to hear of your experience with us, please call us at 443-828-1622 so we can find a resolution.

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