Back

Jaguar Land Rover of West Columbia - Service Center

Clarksville, MD

not yet
rated
37 Reviews

37 Reviews of Jaguar Land Rover of West Columbia - Service Center

Sort by
October 19, 2022

Unfortunately, I had a very poor experience with this dealership once my Land Rover Discovery was beyond the 50K warranty period. I had some bad luck with my vehicle and needed a waste gate solenoid and More

by Tracy
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Tom Matthews
June 21, 2020

They were prompt and efficient. They were very prompt on taking my car and servicing. Very courteous and polite. The service was very prompt. The place was very clean, will have my c More

by carmawi819
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Greg Corbutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020

Very satisfied with the care and service you provide. I would recommend Jim Coleman with no hesitation. Very caring treatment and concern for customers. Thank you More

by tyvern87
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tom Mathews and service guys.
May 16, 2020

I brought my car in for annual maintenance and it needed a new battery. I have a 2015 Range Rover Sport. My service manager was Tom Matthews. He was so nice, knowledgeable and helpful. I easily received a l More

by Tefarmer
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
April 16, 2020

Very helpful I bought my car at another dealer and came here for a few items. They were so helpful and nice that I will be coming back for all my car needs! More

by dbechetti
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ashley
March 15, 2020

Amazing Customer Service! Best customer care (from service manager AND technician) that I have ever received! Thank you very-much Tom and Dallas! Took the time needed to ensu More

by ClaudeLMar17
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tom (Service Manager) and Dallas (Master Technician)
February 24, 2020

I've owned my Land Rover for approximately 4 years; I put approximately 25,000 miles a year on my Land Rover, and take it in for routine service every 15k. I continue to choose Land Rover West Columbia for More

by GrahamL
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Matthews
February 13, 2020

Range Rover in the shop for 4 weeks This has less to do about the dealership and more to do about the 2019 Range Rover.4 weeks in the shop and still not fixed. Poor communication about t More

by nurad1
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
Greg Corbutt
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2020

Service - Routine Had great service or our routine service on our Land Rover Sport! Everyone was very helpful. I appreciated the use of a loaner since my wife cannot dr More

by jj3ceb
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tom & Ashley
December 13, 2019

I am new to the Land Rover family and found this dealership because it is close to me. I’m very happy with the level of service I have received in my 2 trips there. Both visits Tom in the service t More

by nolimit05od
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
1
...
1 - 10 of 37 results