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Jaguar Land Rover of West Columbia

Clarksville, MD

4.7
308 Reviews
Visit Jaguar Land Rover of West Columbia today, where nobody beats a Jim Coleman deal! We have a huge selection of Land Rover vehicles including LR4, Range Rover, Range Rover Evoque, and Range Rover Sport. If you are looking for a pre-owned vehicle, then you have come to the right place. We have a wide selection of pre-owned vehicles all of which have the high level of quality that you should expect from us. If you are looking for Jaguar and Land Rover parts or service, then we can help you out there too. We have been operating in Clarksville for over 14 years, and we vow to always treat our customers as honored guests in our showroom. We serve all the surrounding areas including Ellicott City, Baltimore, Silver Spring, and Columbia.
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12500 New Car Drive

Clarksville, MD

21029

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Showing 308 reviews

April 03, 2024

There’s been a big change in customer service for the better. I was very pleased with my experience this time. More

by jessicamaile
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
None of these. I worked with service
Apr 04, 2024 -

Jaguar Land Rover of West Columbia responded

We are happy you can feel the shift, and thank you for your amazing review of our service team!

April 01, 2024

Fantastic experience working with Land Rover West Columbia. Arnold was extremely helpful - he went above and beyond to make the buying and trade-in experience pleasant. More

by APSPAGNOLI
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Simone Durbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arnold
Apr 02, 2024 -

Jaguar Land Rover of West Columbia responded

We appreciate your feedback on the experience you had with our business, and thank you for your business.

March 31, 2024

This was my first time at Range Rover of West Columbia. Everyone we dealt with was so friendly and courteous...Mike was amazing. More

by LS12603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike and Tom
Apr 04, 2024 -

Jaguar Land Rover of West Columbia responded

Thank you for coming in and complimenting our service staff, we hope to have made another loyal customer!

March 29, 2024

While I experienced some “bumps” during the buying process, the dealership worked hard to make things “right” and live up to the reputation of their dealership and the brands they represent. In partic More

by dougcomer
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Arnold, Tom, and Francis
Mar 29, 2024 -

Jaguar Land Rover of West Columbia responded

We are truly sorry about the experience you had with us, and are currently working on the concerns you raised on your vehicle. Please call me directly at 443-828-1622 to discuss how we can make this right

March 28, 2024

Easy to work with and very responsive. They also offered a loyalty discount because we’d bought other Jags and Range Rovers in the past More

by BETH_MCD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony
Mar 29, 2024 -

Jaguar Land Rover of West Columbia responded

Thank you for this amazing review, we are glad to have been of service

March 25, 2024

Their customer service was very polite and called and emailed me before the appt . They were fast to do the oil change and recall item. More

by MANDAJANE61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simone Durbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2024

Tony went above and beyond to help make our purchase go smoothly. Since I was from out of state I was concerned abouth the vehicle purchase. There were a few hiccups at the beginning, but my concerns wer More

by barbarabuse49
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony
Mar 29, 2024 -

Jaguar Land Rover of West Columbia responded

Thank you for your business and trust in us

March 21, 2024

Great place but like all others you have to negotiate the get a fair deal. More

by PATPALMER660
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simone Durbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Jaguar Land Rover of West Columbia responded

We appreciate the feedback, and thank you for your business

March 20, 2024

Always professional and able to take care of my Range Rover. Great team and overall experience! More

by ALLIEWATKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Mar 29, 2024 -

Jaguar Land Rover of West Columbia responded

Thanks for the great review for Tom in service, and thank you for using Jim Coleman for your Range Rover service needs

March 18, 2024

As for the actual servicing work itself, I have no complaint courtesy service is lacking. Car not cleaned after making me sign document that courtesy service was provided, have visited three times no More

by triiv-LA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 29, 2024 -

Jaguar Land Rover of West Columbia responded

We apologize for your experience and shortage of loaner vehicles during your visits. Please call me directly at 443-828-1622