Jaguar Land Rover West Columbia

I always love the service at the West Columbia Landover. Tom Matthew'sprovides exceptional customer service. Tom Matthew'sprovides exceptional customer service. More

Larry and staff are first rate professionals. The service is second to none.Will highly recommend the service. The service is second to none.Will highly recommend the service. More

Tom and his staff were so thorough and professional! He made our visit to the dealership pleasurable. He made our visit to the dealership pleasurable. More

I had an exceptional experience servicing my car at Jaguar Land Rover West Columbia. My service advisor was professional, transparent and kept me informed every step of the way. My car is running great Jaguar Land Rover West Columbia. My service advisor was professional, transparent and kept me informed every step of the way. My car is running great. Highly recommend this team for reliable and honest automotive service. More

Scheduling my car for its annual service was easy, And all work was completed on time, with zero issues or problems. all work was completed on time, with zero issues or problems. More

The service rep tried to blame me for a pre-existing issue that resurfaced that Service had addressed before. The new rep offers extremely poor customer service compared to Tom. Additionally the rep com issue that resurfaced that Service had addressed before. The new rep offers extremely poor customer service compared to Tom. Additionally the rep committed to following up with the Service Manager and calling me with information the next week. He was never heard from again. More

Service department is the best we have ever dealt with over the years. They are very accommodating,efficient and a pleasure to deal with. over the years. They are very accommodating,efficient and a pleasure to deal with. More

Marcus was exceptional! He was friendly, knowledgeable, and professional. He catered to my every need from the reason and rationale for the work I needed done to a bottle of He was friendly, knowledgeable, and professional. He catered to my every need from the reason and rationale for the work I needed done to a bottle of refreshing water. I have already recommended your dealership to friends and family. I am grateful for all the hard work ya’ll do!! More

I took my F Pace in for the 60,000-mile service. When the service was completed, there was an issue with the key fob working correctly. The service department replaced the battery in the fob, but When the service was completed, there was an issue with the key fob working correctly. The service department replaced the battery in the fob, but it has not fixed the issue. Furthermore, I went on vacation a few days later and when I returned the car would not start and the needed to be jumped. I had the car's battery replaced but the issue with the fob continues. Sometimes it works and other times it doesn't. I did leave a message for the service department last Sunday requesting a call on the following Tuesday, but I've heard nothing. Very disappointed. More

Great service and knowledgeable intake service representative. planning future service recommendations , video a great add on. representative. planning future service recommendations , video a great add on. More