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Jaguar Land Rover of West Columbia - Service Center

Clarksville, MD

4.7
226 Reviews
Call Service Center (443) 785-2717

226 Reviews of Jaguar Land Rover of West Columbia - Service Center

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June 06, 2024

Jaguar Land Rover of West Columbia, provides Professional staff and car service . I highly recommend taking your vehicle here. More

by kihara.m.dorsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Engle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
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Helpful
May 31, 2024

Great experience with the whole team in West Columbia. Everyone was friendly and accommodating. Mike provided excellent customer. More

by AL JORDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Engle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Jaguar Land Rover of West Columbia responded

We appreciate your positive feedback about Mike from our service team

Helpful
May 28, 2024

Tom is already very responsive and tells me the real deal about what’s going on with my vehicle More

by pheonie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom matthews
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Jun 03, 2024 -

Jaguar Land Rover of West Columbia responded

We are glad to hear your transaction with Tom was straight forward and appreciate your trust in our team

Helpful
May 26, 2024

Great service & friendly customer care, amazing job repairing my car and Tom was awesome thanks. More

by DARRELL.RAASHID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Jun 03, 2024 -

Jaguar Land Rover of West Columbia responded

Thank you for sharing your experience with Tom, our goal is always to have completely satisfied customers!

Helpful
May 23, 2024

My current service visit was great-appreciate the loaner vehicle since i live in annapolis More

by perri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Mathews
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Jun 03, 2024 -

Jaguar Land Rover of West Columbia responded

We make every effort to have alternative transport available for our customers, glad we were able to accommodate you!

Helpful
May 20, 2024

Mike did a great job in servicing my 2016 Land Rover Discovery. It was a quick fix to repair the bumper sensor and I appreciate the gratis work. More

by rbrennan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Engle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Jaguar Land Rover of West Columbia responded

Always good to hear we are worthy of a 5* review!

Helpful
May 19, 2024

Mr. Engle was ver Professional and expressed a great deal of concern. Explain my issues with clarity. More

by biblelifeone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Engle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Jaguar Land Rover of West Columbia responded

Thank you for your feedback, it's good to hear you were treated with professionalism and clarity

Helpful
May 13, 2024

Very good and good customer support Don’t know what else to add It was all good More

by PDIWANA001
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Engle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 12, 2024

When I go, I always receive great service at this dealership. I highly recommend to everyone. More

by MOHAKPAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Engle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Jaguar Land Rover of West Columbia responded

Happy to hear we are consistently performing for you, we appreciate your patronage!

Helpful
May 11, 2024

I recently took my car to Jaguar Land Rover of West Columbia for a routine oil change and inspection and couldn't have been more impressed with the experience. From the moment I pulled in, the staf More

by remitch29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Engle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Jaguar Land Rover of West Columbia responded

Thank you for this thorough review of Mike and our service process- we always strive to provide exceptional service to our luxury clientele!

Helpful
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