Jaguar Sarasota

Very accommodating, got me right in. Very polite, the unit was completed correctly the first time Very polite, the unit was completed correctly the first time More

This an excellent dealership that goes out of its way to take care of the customer. take care of the customer. More

Polite, courteous, and professional. There was one of my best experiences, buying a car over the last 40 years. There was one of my best experiences, buying a car over the last 40 years. More

Very professional and answered all my questions about my vehicle on my service check up. vehicle on my service check up. More

This was my best experience when purchasing a vehicle. I highly recommend this dealership to everyone. I highly recommend this dealership to everyone. More

Devon D was fantastic and provided clarity and responded to questions and concerns. The work was done on time and expertly. to questions and concerns. The work was done on time and expertly. More

Scott Tierney is great! Scott exemplifies what you would expect from Sarasota Land Rover dealer. Our service and repairs were completed and communication was provided from t Scott exemplifies what you would expect from Sarasota Land Rover dealer. Our service and repairs were completed and communication was provided from the tech all the way through completion by Scott. More

Buy anywhere else. Bought a Jaguar F-Pace with less than 30k miles at the end of January, didn’t think I needed to do a private inspection from a dealer that supposedly Bought a Jaguar F-Pace with less than 30k miles at the end of January, didn’t think I needed to do a private inspection from a dealer that supposedly inspects the vehicles prior to sale. Purchased an extended bumper to bumper warranty, as well as a tire and wheel warranty that I was told “covers everything except for treadwear so you don’t have to worry” to the tune of over $7,000 extra. Dropped the vehicle off in July because the trim was wearing off inside, it had a check engine light on, the 20k mile oil change interval was telling me was due for an oil change less than 3,000 miles in (clearly hadn’t changed the oil prior to sale), the diamond program button only works intermittently, and showed them that the tires are literally separating at the seems due to having been dry-rotted. I’ve now paid over $1,500 over the last two months to own the car and haven’t gotten to drive it once, because they STILL HAVE IT, went in a couple of days ago and was told it’s because it took a while to get O2 sensor heat wrap. Pointed out the tires to the manager Dean who agreed that there was no way that level of deterioration had occurred in only 6 months and that it should not have been sold like that, and assured me that he would get it taken care of for me. Received a call back today stating that he contacted Michelin who agreed to prorate 38% of the cost and that I’d have to pay the rest if I wanted it fixed, claiming they wanted to make me happy, but have done “all they can do”. I guarantee when the car was traded in they deducted the cost of tires from the trade in, telling the seller that it was due to them having to replace the tires, and then the dealership pocketed the difference and just “passed” it through inspection, and if I tried to trade it in right now they wouldn’t take it without again deducting the price of tires. They literally did NOTHING except hold my car hostage for two months while I’m still paying for the vehicle, insurance, etc. and try to sell me tires. Michelin did their part, good on them. The dealership did NOTHING. They told me my $2,000 wheel and tire coverage they sold me doesn’t cover the tire literally coming apart with 80% tread left on them. They said it’s not their fault it took them 2 months to replace an O2 sensor that should take 15 minutes. They told me they did all they could do but they’d sell me new tires if I wanted, while trying to take credit for the discount that Michelin offered to back their product and upkeep customer relations as if that was some favor to me. They’ll gladly sell you a car, but that’s as far as the service goes here. I’ve never received such poor service from ANY dealership, definitely not what I expected from a luxury dealership after paying for luxury service. The saddest part is that I have them EVERY opportunity and two months time to try and remedy this, and they didn’t care, they already had the money. Don’t walk, RUN away. There’s a nice Mercedes dealership right across the street. More

Buy anywhere else. Bought a Jaguar F-Pace with less than 30k miles in February, didn’t think I needed to do a private inspection from a dealer that supposedly inspects Bought a Jaguar F-Pace with less than 30k miles in February, didn’t think I needed to do a private inspection from a dealer that supposedly inspects the vehicles prior to sale. Purchased an extended bumper to bumper warranty, as well as a tire and wheel warranty that I was told “covers everything except for treadwear so you don’t have to worry” to the tune of over $7,000 extra. Dropped the vehicle off in July because the trim was wearing off inside, it had a check engine light on, the 20k mile oil change interval was telling me was due for an oil change less than 3,000 miles in (clearly hadn’t changed the oil prior to sale), the diamond program button only works intermittently, and showed them that the tires are literally separating at the seems due to having been dry-rotted. I’ve now paid over $1,500 over the last two months to own the car and haven’t gotten to drive it once, because they STILL HAVE IT, went in a couple of days ago and was told it’s because it took a while to get O2 sensor heat wrap. Pointed out the tires to the manager Dean who agreed that there was no way that level of deterioration had occurred in only 6 months and that it should not have been sold like that, and assured me that he would get it taken care of for me. Received a call back today stating that he contacted Michelin who agreed to prorate 38% of the cost and that I’d have to pay the rest if I wanted it fixed, claiming they wanted to make me happy, but have done “all they can do”. I guarantee when the car was traded in they deducted the cost of tires from the trade in, telling the seller that it was due to them having to replace the tires, and then the dealership pocketed the difference and just “passed” it through inspection, and if I tried to trade it in right now they wouldn’t take it without again deducting the price of tires. They literally did NOTHING except hold my car hostage for two months while I’m still paying for the vehicle, insurance, etc. and try to sell me tires. Michelin did their part, good on them. The dealership did NOTHING. They told me my $2,000 wheel and tire coverage they sold me doesn’t cover the tire literally coming apart with 80% tread left on them. They said it’s not their fault it took them 2 months to replace an O2 sensor that should take 15 minutes. They told me they did all they could do but they’d sell me new tires if I wanted, while trying to take credit for the discount that Michelin offered to back their product and upkeep customer relations as if that was some favor to me. They’ll gladly sell you a car, but that’s as far as the service goes here. I’ve never received such poor service from ANY dealership, definitely not what I expected from a luxury dealership after paying for luxury service. The saddest part is that I have them EVERY opportunity and two months time to try and remedy this, and they didn’t care, they already had the money. Don’t walk, RUN away. There’s a nice Mercedes dealership right across the street. More

Everyone we worked with were friendly, knowledgeable and customer centric. Buying cars is not my favorite thing to do but, Chris worked patiently to help us make a good decision! customer centric. Buying cars is not my favorite thing to do but, Chris worked patiently to help us make a good decision! More