550 Reviews of Jaguar Sarasota - Service Center
It was overall good. I wish they would give me my car vacuum and clean it after the services, but we paid for the service. I wish they would give me my car vacuum and clean it after the services, but we paid for the service. More
The service representative was great. The greeter was lazy and rude. When service was completed the sensor showed that a tire was low that hadn’t been prior. I returned inside to speak to The greeter was lazy and rude. When service was completed the sensor showed that a tire was low that hadn’t been prior. I returned inside to speak to the service representative but she was busy. I the spoke to the greeter and explained the issue. She told me to go out and find a porter to add air. I explained that I was not an employee and she could locate a porter. An older employee then stated he would assist me. To tell a customer of a luxury vehicle to go out and search for an employee to assist on something that was not present prior to the service. This should have been observed after the service since it puts a large yellow ring on the dashboard. More
Since day 1 of purchasing our car we have had mediocre experiences at best. I will say that Chris Richardson is an outstanding addition to your dealership and if we had been working with him from the begi experiences at best. I will say that Chris Richardson is an outstanding addition to your dealership and if we had been working with him from the beginning we would be buying our next car from you. He is professional, invested in your dealership as well as making sure the customer has nothing but the best experience. More
I WOULD LIKE TO THANK DEVON BURYAK FOR HIS KINDNESS AND KEEPING ME INFORMED ABOUT EVERYTHING THAT WAS GOING ON WITH THE VEHICLE. CONTACTING ME WHEN THE VEHICLE WAS READY FOR PICKUP. HE ALSO WAS VERY RESPEC KEEPING ME INFORMED ABOUT EVERYTHING THAT WAS GOING ON WITH THE VEHICLE. CONTACTING ME WHEN THE VEHICLE WAS READY FOR PICKUP. HE ALSO WAS VERY RESPECTFUL, I WILL GIVE HIM 5 STARS. More
Thank You for another Wonderful experience! Love the customer service I receive here. First Class! Love the customer service I receive here. First Class! More
Curtious and friendly. Work completed quickly. Car was clean and washed. Highly recommend to others. Work completed quickly. Car was clean and washed. Highly recommend to others. More
We love the dealership! The service department is outstanding! Our service representative, Devon, he’s just great! He has been so helpful every time we have bought a vehicle The service department is outstanding! Our service representative, Devon, he’s just great! He has been so helpful every time we have bought a vehicle in. We actually purchased another Land Rover because of the care we receive here at the service department. Also, Bryan Cook is our friend and mechanic. He is truly exceptional! I had a choice to buy a different vehicle I decided to stay with Land Rover and one of the main reasons is because I knew that Bryan would be able to service our car there. I did not want to go anywhere else to another dealership or another mechanic. Thank you so much! More
Scott provided concierge level service even when I was traveling. He shared details and only did what was needed. traveling. He shared details and only did what was needed. More
Service and loaner car were fantastic! The service manager was very thorough and informative. Thank you The service manager was very thorough and informative. Thank you More
Scott Tierney is very good, and very accessible. Very happy with the service experience. Have I hit 15 words yet? Very happy with the service experience. Have I hit 15 words yet? More