Jaguar Sarasota - Service Center

Was kept aware of the service progress. We had an unfortunate mishap in the back of the vehicle and you kept it longer in order to get it thoroughly cleaned. Appreciate all those involved We had an unfortunate mishap in the back of the vehicle and you kept it longer in order to get it thoroughly cleaned. Appreciate all those involved and the time spent on the cleanup! More

My service advisor was very helpful. He assessed the damage to my tire, said it could be plugged and had the job done while I waited. He assessed the damage to my tire, said it could be plugged and had the job done while I waited. More

From the minute you open the door to the second you’re greeted, it’s pure class and luxury! They have a team of sales agents that DO NOT hound you like sharks. You are treated with the upmost respect. The greeted, it’s pure class and luxury! They have a team of sales agents that DO NOT hound you like sharks. You are treated with the upmost respect. The dealership is immaculate! My sales agent “Samir” was a true pleasure to work with and the financing agent was just as professional. Excellent experience. More

Excellent service! What a huge difference from the last time I had my service done. I don't know if they are under new management but the service was great this time. What a huge difference from the last time I had my service done. I don't know if they are under new management but the service was great this time. Michael Shaw was so accommodating and helpful. It was truly a pleasure! More

They did a nice job repairing the paint and took care of the other issues under warranty. the other issues under warranty. More

Both Kyle and Scott were very helpful and professional, and did they did a great job. and did they did a great job. More

The service was great and the techs were excellent. I have no complaints except that you never have rental cars available, but that's not the service people or tech fault. They were easy to deal with I have no complaints except that you never have rental cars available, but that's not the service people or tech fault. They were easy to deal with. More

Very helpful and efficient . Gave me a loaner car to drive and car was ready the next day Gave me a loaner car to drive and car was ready the next day More

I would rate Scott Tierney very highly. He was professional, attentive, and provided outstanding customer service. He was also extremely helpful and knowledgeable in all aspects of the serv He was professional, attentive, and provided outstanding customer service. He was also extremely helpful and knowledgeable in all aspects of the service. I appreciated his thoroughness and friendly attitude throughout the experience. On the other hand, my experience with Kyle Rivera, the service manager, was mixed. While he helped investigate the issue and identify that my parts had not been ordered—as I was previously told—he mentioned he would follow up with a call, but unfortunately, I never received that follow-up. I appreciate his initial effort, but consistent communication would have made the experience much better. More

Great facility and customer service. I stayed for my service and was happy with the completion time. I stayed for my service and was happy with the completion time. More