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Jaguar West Houston
Katy, TX
99 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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99 Reviews of Jaguar West Houston
April 02, 2022
Well I didn't get to drive Or even get to see inside. .it was still in the back .. to get ready to sell.. I only seen the outside of it before they opened. I never bought a car from a dealership.. but .it was still in the back .. to get ready to sell.. I only seen the outside of it before they opened. I never bought a car from a dealership.. but I put my trust in the associated.. •Jose Molina• .. which was a MISTAKE.. I kept telling him I'm only wanting and been looking for a fully loaded with all the bell and whistle and thought that was what they had there at the dealership .. *since the way the market is and having to pay a lot out of pocket. He knew that the challenger was not what I describe or what we been talking about for 7HRS. But he assured my loan officer .. as that is what I told her when he was right there with me and even handed him my phone to tell her the info on vehicle •AND he didn't even tell me not one time that it didn't and wasn't fully loaded WITH all the bells and whistles . ..NOT ONCE.. .. i didn't even see the car until the next day after heading back with money thinking that I got everything that I was telling him I wanted for I was there for 7hr .. but I did not receive even part of what we talked and agreed about between him and I in what I wanted in the car I'm putting my money in. DAM FOR 7HR and he didn't even tell me the truth .. SHAME ON YOU AND Jaguar West Houston for treating me like this and fully knowing what I wanted in my purchase. More
by Just wanted what I describe
Employees Worked With
Jose Molina
Helpful April 01, 2022
Very professional. In general i am happy with a Jaguar warranty 60000 miles and all maintenance including. Probably will consider to buy another Jaguar. In general i am happy with a Jaguar warranty 60000 miles and all maintenance including. Probably will consider to buy another Jaguar. More
by Mark
Employees Worked With
Morris Zelaya
March 28, 2022
The staff ( salesman and finance) were very nice and accommodating. The car was cleaned and gassed up for me ! They weren't pushy for extras and explained all warranty's available. accommodating. The car was cleaned and gassed up for me ! They weren't pushy for extras and explained all warranty's available. More
by Mel
Employees Worked With
Larry , Brittany ( finance? I think that was her name)
March 28, 2022
The staff members are very professional and friendly. Ashley was always ready to help, to assist me. Congratulations for your excellent service. Ashley was always ready to help, to assist me. Congratulations for your excellent service. More
by xmolina88
Employees Worked With
Ashley Black
March 27, 2022
Great place to buy a vehicle, quick fast an no hassle at all. From the salesman to the finance person they were very helpful an straightforward with all questions an explained everything to the fullest. No all. From the salesman to the finance person they were very helpful an straightforward with all questions an explained everything to the fullest. No doubt the best experience we ever had buying a vehicle an that will be our go to place from now on More
by kwsmith21
Employees Worked With
Julio Lorca, Auto Nation Finance Lady
March 25, 2022
Great service and professionalism by the team . The buying process was efficient and smooth . JP is an awesome salesperson and deliverable my new car to my home the next day! The buying process was efficient and smooth . JP is an awesome salesperson and deliverable my new car to my home the next day! More
by woodsja
Employees Worked With
JP
