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Jaguar West Houston

Katy, TX

4.7
100 Reviews

20415 Katy Fwy

Katy, TX

77450

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100 Reviews of Jaguar West Houston

May 19, 2022

Thanks to David in sales and Edwin service for getting me in promptly to have my damaged tire replaced! More

by Rhamm2453@aol. Com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David and Edwin
May 20, 2022 -

Jaguar West Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 19, 2022

Great service, easy transaction, excellent price. We started from scratch looking for a car, and they were with us every step of the way. More

by johnM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Terry
May 19, 2022 -

johnM responded

Daniel Terry - The very best!

May 19, 2022

Thanks to Bronson in sales and Amy in finance for making this trade easy and quick. Zero pressure to buy the vehicle, zero pressure to buy add ons either. More

by Greg M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bronson, Amy
May 20, 2022 -

Jaguar West Houston responded

Hello Greg, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 15, 2022

Service personnel answered all questions. Salesperson took time to fix my in control app which took 20 minutes More

by Hughes.eileen99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SojobiA
May 17, 2022 -

Jaguar West Houston responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 28, 2022

I got a very excellent experience with my car maintenance with Jose Boscan. Strongly recommend this place. More

by Alvaro Alvarado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Boscan
May 01, 2022 -

Jaguar West Houston responded

Hi Alvaro, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Jaguar West Houston and we hope to be of service again in the future.

April 25, 2022

Ray, the service advisor, was friendly and prompt to answer any questions I had. Even when there was an email hurdle, such as the quote not coming in, he found other ways to get it to me. He's also cons More

by Su M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Coleman
Apr 27, 2022 -

Jaguar West Houston responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 22, 2022

Bo was helpful in offering me a competitive rate so that I would use them to buy out my lease. He made it so that my time spent in the dealership to finalize the inspection and my deal was as minimal as pos More

by hmloev
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo
Apr 24, 2022 -

Jaguar West Houston responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 18, 2022

Morris our service advisor is the best in the business will always come here as long as he is here thanks again More

by coymcollins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morris
Apr 20, 2022 -

Jaguar West Houston responded

Hi Coymcollins, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 08, 2022

Brought my Jaguar and Rover in for service, the service team did a good job. More

by paula.charlesjr
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service team
Apr 11, 2022 -

Jaguar West Houston responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

April 05, 2022

I explained most of this in my last rating and it finally got done. Now I have a problem with my wheels which need paint and I spoke about it when I dropped it off but nothing was done when they changed the More

by Beckyrex1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christene
Apr 08, 2022 -

Jaguar West Houston responded

Hi, we are deeply disappointed by your experience at Jaguar West Houston. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 503-8288. We hope to hear from you.

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