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Jaguar West Houston

Katy, TX

4.7
101 Reviews

20415 Katy Fwy

Katy, TX

77450

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101 Reviews of Jaguar West Houston

July 29, 2022

The staff was knowledgeable about the vehicles. They were also courteous and aimed to please. More

by Jac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Terry
Aug 02, 2022 -

Jaguar West Houston responded

Hi Jac, we're happy you found our staff to be so supportive during your experience here at Jaguar West Houston. We are always more than happy to assist you if anything else comes up. Take care!

July 26, 2022

Jose in service is the man. He has been extremely responsive and professional during the entire trip. More

by MG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Jul 29, 2022 -

Jaguar West Houston responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 21, 2022

fast service fast service fast service fast service fast service fast service fast service fast service More

by L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown
Jul 24, 2022 -

Jaguar West Houston responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 21, 2022

My jaguar F Pace air conditioner is faulty and they insist it is in good condition. I’ve taken it twice for the same reason. The timeframe to work on the car is too long. Always more than a week, n More

by c.cardosob
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Edwin Rivera and Raymond
Jul 24, 2022 -

Jaguar West Houston responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 503-8288 to discuss what we can do to help.

July 01, 2022

A pleasant experience: shuttle back and forth, no waiting time, the problem was solved, and good recommendations. More

by 2019F-pace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Coleman III
Jul 04, 2022 -

Jaguar West Houston responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 17, 2022

Steven did a great job for me, had the car cleaned and inspected. it was done fast and had a great experience with him. had one issue with the car that he is helping me get corrected and i would work wi More

by brian.citro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
steven hill
Jun 20, 2022 -

Jaguar West Houston responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

June 15, 2022

Great car buying experience. David was exceptional and made the car buying experience smooth. I have recommended West Houston Jaguar to all my friends and family. More

by Amanda Meshell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Jun 16, 2022 -

Jaguar West Houston responded

Hello Amanda, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 07, 2022

It was a joy working with Morris. He is very professional and honest. Thank you. More

by Mukuka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morris
Jun 09, 2022 -

Jaguar West Houston responded

Hello Mukuka, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 05, 2022

I saw add online, called and fixed appointment and very good experience test driving and purchasing. Sales person Bronson was excellent More

by celestinev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bronson Hilliard
Jun 06, 2022 -

Jaguar West Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 29, 2022

Original personnel I contact didn't place a request for a filter, so I had to come back. Got to my appt. 15 minutes early and waited another two hours for oil change and wash. The great news is my baby is pu More

by Dpgoings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro Luis
May 31, 2022 -

Jaguar West Houston responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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