Jake Sweeney Chevrolet

Horrible Service If you truly value how you are treated and how your vehicle is treated then this business should not even be a consideration. After having my new ca If you truly value how you are treated and how your vehicle is treated then this business should not even be a consideration. After having my new car for two and a half days for a warranty check and oil change, I pick it up finding that the oil change was not completed and I have three dings in my car doors and one in the bumper. Multiple calls and emails placed to the Service Manager and General Manager have gone unanswered. It is clear that they don't care for you or your car. Do Not Go Here!!! More

Outstanding Personalized attention. Quick Service detail information on time with schedule appointment. Professional customer service. Great feedback on service r Personalized attention. Quick Service detail information on time with schedule appointment. Professional customer service. Great feedback on service recommendations on the car maintenance. Very appreciative of customers business More

Service performed within timeframe of quoted time. The two service personnel that I dealt with were both friendly and courteous. This was my first service vis performed within timeframe of quoted time. The two service personnel that I dealt with were both friendly and courteous. This was my first service visit for my new Cruze and based on my experience, I would recommend Jake Sweeney's service department. More

Always Great I've always had a great experience with the service department in the past with Mike Adams. This time with Shaun Snelling was no different. Very frien I've always had a great experience with the service department in the past with Mike Adams. This time with Shaun Snelling was no different. Very friendly! More

Thank you for the great service. Shaun was very helpful and provided outstanding customer service. What I like the most about your service staff is they seem to really care about th Shaun was very helpful and provided outstanding customer service. What I like the most about your service staff is they seem to really care about the needs of their customer. They make you feel like you are a part of their family. Thank you again Shaun! More

Tyler was great! Tyler was so patient and personable. He worked hard to get me in a new car the same day. I was there for several hours and he was with me every step o Tyler was so patient and personable. He worked hard to get me in a new car the same day. I was there for several hours and he was with me every step of the way explaining everything. I was even there through lunch and he made sure that I didn't go hungry! Also, Angela who is in finance was very friendly and knowledgeable. Would definitely return to Jake Sweeney and highly recommend anyone looking for a new car to visit them and ask for Tyler Farmer! More

Amazing service!!!! Randy Scott was so helpful and made sure I was happy with the car. He was reliable and even came in on his day off to make sure I was taken care of! Randy Scott was so helpful and made sure I was happy with the car. He was reliable and even came in on his day off to make sure I was taken care of! I never felt pressured or like I couldn’t walk away. Thank you!!! More

Terrible customer service Worst experience ever in a dealership. If I didn’t really like the truck I would have left more than once. When I got there I seen the truck on the in Worst experience ever in a dealership. If I didn’t really like the truck I would have left more than once. When I got there I seen the truck on the internet with a price of 24800 and I told the salesman that when he came back with the price it was 25300. When I told him about it he went back and had the extra 500 removed but I told him what the price was when I came in. What about the people that don’t pay attention to that. When I finally got everything negotiated I was to come back the next day since it had to be tacken off the showroom. Imagine my surprise when I showed up to pick up the truck the next afternoon and it was still on the showroom. When I asked about it being looked at I was told it didn’t have to be it was done before putting it on the showroom. I was not shown how anything worked until I asked how the windshield wipers worked. The license plate bracket hasn’t been put on and the next day the tire pressure gauge went off saying that the left rear tire was at 26 pounds after checking the other tires were all low the highest was 28pounds. I could go on about all the things but I’d be all night. More