
Jake Sweeney Chevrolet
Cincinnati, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 810 reviews
Excellent My experience is always great!! Everyone there helps me get in and out as quick as possible and knows I have a bad back and I own a cleaning business. My experience is always great!! Everyone there helps me get in and out as quick as possible and knows I have a bad back and I own a cleaning business. They always ask me do I need help unloading or just start unloading or loading the rent a car. Always gives me great advice on what is best to do for my vehicle . Treats me like royalty!! More
too long to service vehicle I was there for two hours waiting for the oil, oil filter to be changed and tire rotation. I felt it was a little too long of a wait considering I was I was there for two hours waiting for the oil, oil filter to be changed and tire rotation. I felt it was a little too long of a wait considering I was there at 0745 for the appointment. But service done to my vehicle was excellent. More
Horrible Service If you truly value how you are treated and how your vehicle is treated then this business should not even be a consideration. After having my new ca If you truly value how you are treated and how your vehicle is treated then this business should not even be a consideration. After having my new car for two and a half days for a warranty check and oil change, I pick it up finding that the oil change was not completed and I have three dings in my car doors and one in the bumper. Multiple calls and emails placed to the Service Manager and General Manager have gone unanswered. It is clear that they don't care for you or your car. Do Not Go Here!!! More
Outstanding Personalized attention. Quick Service detail information on time with schedule appointment. Professional customer service. Great feedback on service r Personalized attention. Quick Service detail information on time with schedule appointment. Professional customer service. Great feedback on service recommendations on the car maintenance. Very appreciative of customers business More
Service performed within timeframe of quoted time. The two service personnel that I dealt with were both friendly and courteous. This was my first service vis performed within timeframe of quoted time. The two service personnel that I dealt with were both friendly and courteous. This was my first service visit for my new Cruze and based on my experience, I would recommend Jake Sweeney's service department. More
Always Great I've always had a great experience with the service department in the past with Mike Adams. This time with Shaun Snelling was no different. Very frien I've always had a great experience with the service department in the past with Mike Adams. This time with Shaun Snelling was no different. Very friendly! More
Thank you for the great service. Shaun was very helpful and provided outstanding customer service. What I like the most about your service staff is they seem to really care about th Shaun was very helpful and provided outstanding customer service. What I like the most about your service staff is they seem to really care about the needs of their customer. They make you feel like you are a part of their family. Thank you again Shaun! More
Tyler was great! Tyler was so patient and personable. He worked hard to get me in a new car the same day. I was there for several hours and he was with me every step o Tyler was so patient and personable. He worked hard to get me in a new car the same day. I was there for several hours and he was with me every step of the way explaining everything. I was even there through lunch and he made sure that I didn't go hungry! Also, Angela who is in finance was very friendly and knowledgeable. Would definitely return to Jake Sweeney and highly recommend anyone looking for a new car to visit them and ask for Tyler Farmer! More
Professional, Helpful, and Timely Made an appointment online and was able to schedule quickly for an unusual repair issue with my 2015 Chevrolet Impala LTZ. Heather was very profession Made an appointment online and was able to schedule quickly for an unusual repair issue with my 2015 Chevrolet Impala LTZ. Heather was very professional and very helpful finding the right solutions for the repair. I left the car at the service department at 7:30 AM and requested to pick up by Noon and they were able to accommodate this for me. I was using another Chevrolet dealer in the past that I was disappointed with. Jake Sweeney Chevrolet has earned my future business and I will bring my car here for all future repairs. More
Free oil change Great customer service, fast oil change, very welcoming. Area was very very warm and that is great. wonderful. Shaun was very nice, I appreciate him Great customer service, fast oil change, very welcoming. Area was very very warm and that is great. wonderful. Shaun was very nice, I appreciate him More