Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jake Sweeney Chrysler Jeep Dodge
Cincinnati, OH
571 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
By Type
571 Reviews of Jake Sweeney Chrysler Jeep Dodge
April 20, 2015
misleading information. Worst dealership Iv'e been too. After I wrecked my wifes car we were in the market for a vehicle. I went through USAA car buying service and found the deal of a life time at Jake Swe After I wrecked my wifes car we were in the market for a vehicle. I went through USAA car buying service and found the deal of a life time at Jake Sweeney. We called them on our way up there and it was sold but we went up there anyway to look at other vehicles they had to offer. This part of the car buying went smooth, we found a 2013 Dodge Grand caravan that we loved and after test driving Todd our sales rep worked very hard to get down to the numbers where we could get the vehicle. After about 3 hours there we went to financing to sign the paperwork. I was told after asking that the (Sweeney Shield) comes with the vehicle. So naturally I didn't pat attention to the additional charges section of paperwork. Took the vehicle home USAA issues a check to Jake Sweeney and I get a phone call saying that the check is over 500 dollars short. I look at paperwork and sure enough the Sweeney shield is added to the cost. I tell them this and they say it does come with the vehicle but it is charged. So then i tell them I don't want it and they tell me I signed a contract with them and that is was wrong of me to send a light check. Iv'e called them several times and they tell me they won't send the title until it is paid, which is acceptable if I owed them this in which I don't since I asked and they didn't mention this until after they cashed the check. They won't issue a new temporary tag or help in getting a new tag since the one I have now is expired. Now I'm basically being told that I'm being dishonest in trying to renegotiate the sale after paperwork was signed. My advice is don't deal with this stealership and find a local dealership to deal with. Worst experience ever in buying a used car. Last upon taking the van home the spare tire flies out from underneath the vehicle and they have yet to replace it even though I called them as soon as it happened. More
by Chase Williams
Employees Worked With
Gary Allen and Todd Ohnmeis
Helpful April 07, 2015
Easiest perchase I've ever made! I've been to many dealerships in the past and I have never had such an amazing experience. Mr. Justes was knowledgeable AND friendly! Any question I h I've been to many dealerships in the past and I have never had such an amazing experience. Mr. Justes was knowledgeable AND friendly! Any question I had about my selected choice was immediately and confidently answered. I love my car! I would recommend that any and everyone visit Brandon Justes for their next car purchase! More
by PenelopeSq
Employees Worked With
Brandon Justes
March 25, 2015
THANKS FOR SELLING ME A JEEP I arrived at the Jake Sweeney Crysler Jeep Dodge. I was admiroring all the array of vechiles that had to offer. I was greeted with a warm smile and f I arrived at the Jake Sweeney Crysler Jeep Dodge. I was admiroring all the array of vechiles that had to offer. I was greeted with a warm smile and firm hand shake from a gentleman Michael Sunderman Jr. Micheal took me through the whole car buying experience. I would recomend him to everyone!! Zach Sweeney gave me the best trade-in value for my car. Sometimes, they even have special offers. Michael Sunderman Sr. explained everything down to the cent. Finally, an important person that helped me was a man named GARY ALLEN. He explain EVERYTHING so that I understood EVERYTHING that I was doing. Gary was a real help. It's my favorite vechiles that I've ever had! I love my Jeep! THANKS FOR SELLING ME A JEEP More
by Mellokitty1981
Employees Worked With
Mike Sunderman, Gary Allen, Mike Sunderman Jr.
March 23, 2015
Jim is Awesome! My family journeyed to Cincinnati by way of Detroit, MI and Dayton, OH. At 5:15pm, Jim helped us and got us rolling to Detroit! My family journeyed to Cincinnati by way of Detroit, MI and Dayton, OH. At 5:15pm, Jim helped us and got us rolling to Detroit! More
by srbjohnson80
Employees Worked With
Jim Dinwiddie, Mike Gaunt
March 16, 2015
Simply Awesome Met with my friend and salesperson, Scott Dees and he sold me a 2015Dodge for a great price. Great and friendly customer service . Very knowledgeable Met with my friend and salesperson, Scott Dees and he sold me a 2015Dodge for a great price. Great and friendly customer service . Very knowledgeable in what he excels in..................which is cars. Thanks Scott. More
by hrvegamartinez
Employees Worked With
Scott Dees
March 11, 2015
Great Service and Deal I highly recommend this dealership. My partner and I both recently purchased vehicles and received exceptional service and deals. Our sales represen I highly recommend this dealership. My partner and I both recently purchased vehicles and received exceptional service and deals. Our sales representative Robert Lee and dealership manager Chris Simon were very helpful without the stereotypical car salesman antics. It was clear that Chris makes customer service THE priority. We now have modern and affordable vehicles that fit our lifestyle and we won' t hesitate to return! More
by dawsonsd
Employees Worked With
Robert Lee, Chris Simon
March 10, 2015
fast and respectful After shopping around and having several unpleasant experiences I made my way to jake sweeney looking for a vehicle with three rows. I went in lookin After shopping around and having several unpleasant experiences I made my way to jake sweeney looking for a vehicle with three rows. I went in looking at vans told them what I wanted for my trade in after 20 minutes the van I wanted was found, my trade in had been approved and I was working with Chris Simon on price it was a great car buying experience. The employees at Jake Sweeney treated me with respect and my time truly was well spent. Thanks great experience,Thomas Pearson More
by pearsont
Employees Worked With
chris simon, Gary Allen, Marty Deitsch
March 02, 2015
Durango Fandango! Jake Sweeney Chrysler Jeep Dodge was awesome to work with! It was a no pressure, no hassle experience from the moment we walked in the door. Wouldn't Jake Sweeney Chrysler Jeep Dodge was awesome to work with! It was a no pressure, no hassle experience from the moment we walked in the door. Wouldn't go anywhere else for a Chrysler Jeep or Dodge!!! More
by wallaby513
Employees Worked With
Mike Sunderman, Mike Sunderman Jr.
February 27, 2015
A great place to buy a pair of vans! Found some vans in the Auto Trader at Jake Sweeney in Tri County. I was looking for a van for my wife and a van for my daughter. When I went in, Ryan Found some vans in the Auto Trader at Jake Sweeney in Tri County. I was looking for a van for my wife and a van for my daughter. When I went in, Ryan met me at the door. He picked out some vans to look at. He made some recommendations, we looked at some vans, and picked 2 out. He gave us a good deal on the two. He helped Mike with the financing and getting the vans ready to take home. My wife and my daughter are now owners of 2 very nice late model vans. They have never owned any vehicles this nice, and are very proud of the vans. Thanks Ryan and Mike for all your help. Ron M. More
by rm9893
Employees Worked With
Mike Gaunt
February 27, 2015
Made other dealerships look horrible. I had been shopping around for a while and Brandon was the only person who didn't try to force me into anything. He knew what I was looking for and we I had been shopping around for a while and Brandon was the only person who didn't try to force me into anything. He knew what I was looking for and we found a match. I've had more trouble buy clothes before! Great experience! More
by 4185er
Employees Worked With
Brandon Justes
