Jake Sweeney Mazda Tri-County
Cincinnati, OH
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Satisfying experience Easy to work with, Communicates well. Accommodating. Thorough in preparation and explanation, I left with the car I wanted even though he had to b Easy to work with, Communicates well. Accommodating. Thorough in preparation and explanation, I left with the car I wanted even though he had to bring it in from Northern Indiana. He understood that I knew what I wanted and provided it. I purchased the vehicle at Mazda West More
Easy and painless I have bought 3 cars from Mazda Megan and I would recommend her to anyone, she makes it so easy and painless, love Mazda Megan! I have bought 3 cars from Mazda Megan and I would recommend her to anyone, she makes it so easy and painless, love Mazda Megan! More
Fast and pleasant! Great customer service met my needs with my trade in and monthly payment. Very friendly and professional. Greatly helpful and respectful of all my nee Great customer service met my needs with my trade in and monthly payment. Very friendly and professional. Greatly helpful and respectful of all my needs. More
knowledgeable and no xx during the sale I bought a pre-owned Mazda 3 and had a great experience with buying from Jake Sweeney, they offered me several options at the purchase but accepted my I bought a pre-owned Mazda 3 and had a great experience with buying from Jake Sweeney, they offered me several options at the purchase but accepted my no thank you on choosing these potions unlike many dealer that keep hammering you to buy stuff that you don't want.. I definately will come back to look at the mazdas when I get ready to buy my next car More
All around great experience Keith was knowledgeable and friendly. connected with him on a personal level which I didn't not at other dealerships I visited. Was not your typical c Keith was knowledgeable and friendly. connected with him on a personal level which I didn't not at other dealerships I visited. Was not your typical car salesman! Allowed me to be comfortable and walk away to think about the big decision I was making and not push me into a sale. More
Personalized service In my search for a newer car, I visited no less than 6 dealerships across the Tri-State, and I felt condescending attitudes or apathy. Much worse, I h In my search for a newer car, I visited no less than 6 dealerships across the Tri-State, and I felt condescending attitudes or apathy. Much worse, I have a physical handicap that many dealers did not try to accommodate. My father finally reached out to GM Joe Cathey at Jake Sweeney, and talked to him on my behalf to pave the way for a solid, positive appointment to test drive and discuss financing on a car. Mr. Cathey was honest, forthright, and very gracious. At the same time, I reached out through Jake Sweeney's extensive internet inventory to pick out a few cars I wanted to see. Sales Representative Keith Jenkins sent me information, answered questions, and was readily accessible. When we came in, both men were on hand to greet us warmly, bring us the cars, explain all attributes, and find me the best possible financing. When I had doubts or qualms, they fixed every issue and stayed patient without being pushy. Keith worked very well with the service department to have the car I picked cleaned up and repaired, and from start to finish the car buying process was painless and comfortable. More
easy experience. Keith Jenkins asked me for a ballpark price range, preferred model and # of miles and directed me to 2 models that made sense and i ended up choosing Keith Jenkins asked me for a ballpark price range, preferred model and # of miles and directed me to 2 models that made sense and i ended up choosing the cx5 which has been exactly as billed so far. Good vehicle. More
Keith Jenkins was awesome!!!!!! I was at this dealership with my son to look at a used car. Keith introduced himself and within a few moments I knew I was dealing with a professional I was at this dealership with my son to look at a used car. Keith introduced himself and within a few moments I knew I was dealing with a professional with knowledge of the vehicle. He was so engaging and easy to communicate with throughout the evening. My son was getting a little nervous about the monthly payment being higher than he was comfortable with. Keith had already stayed past the posted dealership closing time and we appreciated that very much. But we asked if we could think about it and speak with my wife about the purchase. I know that salesmen feel uncomfortable with this as they usually don't see the customer again. But I meant what I said and I had to be sure my son was comfortable with the purchase. My son, wife and I spoke about the car and my son was more confident about the deal. I texted Keith to see if the dealership could provide a second remote key for the car, since the previous owner only turned on remote in when he traded it in. He texted back several times to a few questions and at 10:31PM he answered my final text and said he could make another remote key at no charge and would hold the car for us in the meantime. I told him we would be back the following afternoon to finalize the paperwork. That went smoothly as well. Keith was great from start to finish and I would recommend Keith to anyone looking to purchase a Mazda or any vehicle on the lot. I have not always had such a positive experience buying a vehicle. Thanks for staying late the first night, answering texts late into the night and making my son's first buying experience a great one! I told my son after the purchase that not all car salesmen are that awesome and pleasant. Keith you have spoiled him. Well done Keith! Keith Jenkins More
Total dealer neglect After purchasing my 2017 MX5 RF GT,I noticed the very next day scuffs and rock chips,and the driver seat leather peeling.After countless efforts to co After purchasing my 2017 MX5 RF GT,I noticed the very next day scuffs and rock chips,and the driver seat leather peeling.After countless efforts to contact dealer with no return phone calls at all.I left an honest review with Mazda then I finally got my return phone call.Took the car back to Jakes weeney,and they gave me a tube of touch up paint and sent me back home,to touch up the car myself,they claim the seat was wear and tear and refuse to help.If you want treated like a third rate citizen go ahead and buy from Jakes weeney.If you expect any professional courtesy after the sale I would strongly reccomend you purchase from any other dealership other than Jakes weeney.I am personally sorry for ever setting eyes on Jakes weeney. More
Thanks, Coach B! I love my new CX5! Coach B made my purchase easy and fast. He was knowledgable about all the new features and was thorough when answering my question I love my new CX5! Coach B made my purchase easy and fast. He was knowledgable about all the new features and was thorough when answering my questions. More