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Jake Sweeney Mazda Tri-County

Cincinnati, OH

4.1
737 Reviews

135 Northland Blvd

Cincinnati, OH

45246

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Showing 737 reviews

November 19, 2017

Satisfying experience Easy to work with, Communicates well. Accommodating. Thorough in preparation and explanation, I left with the car I wanted even though he had to b More

by Deb56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Collins
November 08, 2017

Easy and painless I have bought 3 cars from Mazda Megan and I would recommend her to anyone, she makes it so easy and painless, love Mazda Megan! More

by Srb357
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mazda Megan
November 06, 2017

Fast and pleasant! Great customer service met my needs with my trade in and monthly payment. Very friendly and professional. Greatly helpful and respectful of all my nee More

by Fath
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cheek, Keith Jenkins
November 05, 2017

knowledgeable and no xx during the sale I bought a pre-owned Mazda 3 and had a great experience with buying from Jake Sweeney, they offered me several options at the purchase but accepted my More

by Richsauter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Jenkins
November 03, 2017

All around great experience Keith was knowledgeable and friendly. connected with him on a personal level which I didn't not at other dealerships I visited. Was not your typical c More

by semayer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Kursynski, Sean Cheek, Keith Jenkins
November 01, 2017

Personalized service In my search for a newer car, I visited no less than 6 dealerships across the Tri-State, and I felt condescending attitudes or apathy. Much worse, I h More

by WendyHatfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Cathey, Sean Cheek, Keith Jenkins
October 03, 2017

easy experience. Keith Jenkins asked me for a ballpark price range, preferred model and # of miles and directed me to 2 models that made sense and i ended up choosing More

by GS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Jenkins
September 27, 2017

Keith Jenkins was awesome!!!!!! I was at this dealership with my son to look at a used car. Keith introduced himself and within a few moments I knew I was dealing with a professional More

by Bill P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Jenkins
Oct 06, 2017 -

Jake Sweeney Mazda Tri-County responded

Dear Bill, We are grateful for your business and your review. The information is highly valued and helps us improve that you provide better customer experience. Keith is a longtime valued member of sales our team. Our entire Mazda team looks forward to working with you in the future. On behalf of Keith and our entire staff at Jake Sweeney Automotive, thanks again and have a great day!

August 19, 2017

Total dealer neglect After purchasing my 2017 MX5 RF GT,I noticed the very next day scuffs and rock chips,and the driver seat leather peeling.After countless efforts to co More

by fadawar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
ernie seymour, Sean Cheek, Keith Jenkins
Aug 24, 2017 -

Jake Sweeney Mazda Tri-County responded

Thank you for your feedback. It is our goal at Jake Sweeney Mazda to always make our customers happy at each and every point during both the sales process as well our service process. Please feel feel to contact sales manager, Doug Kursynski, at 513-782-1151. Please feel free to call customer care line at 513-782-1197 to find which store you purchased your vehicle. Thank you and have a great day.

Oct 08, 2017 -

fadawar responded

This dealership is a joke, I bought my car there not knowing how bad they really are, another life lesson, I would never recommend this dealership and I work in retail and I share all the time about my lousy experience at this dealership, I buy a new car every year and Jake Sweeney will never get a red cent from me ever again, I know better, stay clear of this dealership and I'll just leave it at that

August 15, 2017

Thanks, Coach B! I love my new CX5! Coach B made my purchase easy and fast. He was knowledgable about all the new features and was thorough when answering my question More

by Mizlundy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernard "Coach B" Caldwell
Aug 18, 2017 -

Jake Sweeney Mazda Tri-County responded

On the behalf of Couch B and the rest of the Jake Sweeney Mazda Team, we would like to thank you for your business and the positive review of our company. Your feedback is vital to our dealership. It really does make a difference when we receive positive feedback online. We look to working with you in the future. Thanks again, enjoy your new CX5 and have a great day!

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