Jake Sweeney Mazda West

Thanks Joe I was sold a lemon and was completely pissed off, but upon return of the vehicle Joe Collins the man who sold me the car originally made things right. I was sold a lemon and was completely pissed off, but upon return of the vehicle Joe Collins the man who sold me the car originally made things right. He took back the used lemon and put me in a brand new car. I recommend him specifically because he (Joe Collins) is a great salesman, while his boss on the other hand was dismissive and a bit of a jerk. Steve Fliehman not only his out until I was done dealing with Joe Collins he came out of hiding only to try to dismiss me after a financing hang-up. More

Excellent service and customer service I came in for a possible trade in to have my 2014 Accord appraised. I was able to drive out with 2016 Accord.. Amazing service and very professional. I came in for a possible trade in to have my 2014 Accord appraised. I was able to drive out with 2016 Accord.. Amazing service and very professional. More

Convoluted I came in looking to trade in my car for a more dependable newer vehicle. My salesman Mitchell was friendly and extremely helpful. Had some “Finalizin I came in looking to trade in my car for a more dependable newer vehicle. My salesman Mitchell was friendly and extremely helpful. Had some “Finalizing” issues but the team never stopped trying to get everything correct. Overall satisfied. More

Great customer service and good work! I am always satisfied with the service at Jake Sweeney Mazda West. They are always quick, and I am always able to schedule at the last minute. Prices I am always satisfied with the service at Jake Sweeney Mazda West. They are always quick, and I am always able to schedule at the last minute. Prices are competitive, and I never feel pressured to have extra services performed while I am there. I am sad that they got rid of the free car wash with service. Otherwise, I have no complaints! More

Great people Joe is awesome First new car I bought an they was very helpful an got me in a car the same day an the sales man told be how to pay it off early First new car I bought an they was very helpful an got me in a car the same day an the sales man told be how to pay it off early More

Recall visit Work was completed same day but much later than expected. Dropped vehicle day before scheduled work but still didn’t get car back until 6pm. Recall w Work was completed same day but much later than expected. Dropped vehicle day before scheduled work but still didn’t get car back until 6pm. Recall was to took 2-3 hours to complete. Also, was informed that the lifetime oil changes that were part of the purchase agreement was not going to be honored after this current oil change. Thought lifetime meant as long as I owned the vehicle. How can a dealer decide to discontinue this service that was part of the contract to purchase the vehicle. Ready to trade in my Mazda 6 but not sure I would shop at any Sweeney owned dealer after being told this. More

Did not honor their commitment. I bought a Mazda 5 in November 2011. I was promised life-time oil changes when I purchased the car. At my last service visit I was told that they wi I bought a Mazda 5 in November 2011. I was promised life-time oil changes when I purchased the car. At my last service visit I was told that they will no longer give me free oil changes. More