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Jake Sweeney Mazda West

Cincinnati, OH

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139 Reviews

2301 Ferguson Rd

Cincinnati, OH

45238

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139 Reviews of Jake Sweeney Mazda West

June 19, 2019

Go see Joe! Joe has sold be my last three cars and it’s always a good experience! Never had to haggle or anything, just told him what I wanted and what I’d pay an More

by Emill02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Collins
Jun 20, 2019 -

Jake Sweeney Mazda West responded

Hello, So glad to hear you had a great experience, thank you so much for sharing! Your loyalty is greatly appreciated!

June 09, 2019

great service I had a luggage rack and a remote start added to my CX-9. Remote starter works just fine and the luggage rack fits my carrier and looks great. I was More

by MHENLEIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Collins, Jenn Capps
Jun 10, 2019 -

Jake Sweeney Mazda West responded

Hello, We really appreciate you trusting us with servicing your vehicle. So glad to hear all went well for you, thank you for taking the time to share!

May 21, 2019

Caleb Whitcomb-Dixon Will was outstanding. He took great care of my girl and I. He really did work to put us in two great cars. Not two expensive cars, but great cars for More

by Cdubdixon513
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Lyles
May 22, 2019 -

Jake Sweeney Mazda West responded

Hello, So glad to hear you had a great experience with us, thank you so much for share!

May 18, 2019

I bought a CX9 I hate buying new cars but my experience at Mazda west with Joe Collins was very enjoyable. I would recommend him to everyone. He knows his stuff a More

by MHENLEIN
Price
Recommend Dealer
Yes
Employees Worked With
Jay Wagstaff, Luke Sweeney, Joe Collins
May 20, 2019 -

Jake Sweeney Mazda West responded

Hello, So glad to hear you had a great experience, thank you for taking the time to share!

May 15, 2019

Financial wellness,Recommendation Financial wellness is what Joe Collins(sales) secures for his customer. He doesn't try to make you say yes when really you want to say its a no. He k More

by Ms Wise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Wagstaff, Luke Sweeney, Tim McClure, Joe Collins
May 16, 2019 -

Jake Sweeney Mazda West responded

Hello, Just a wonderful review! Thank you so much for sharing!

May 14, 2019

Gets the job done!!! William was very helpful all of the staff was very nice and courteous and they work real hard on customer satisfaction and the process was quick and e More

by maximillion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Lyles
May 15, 2019 -

Jake Sweeney Mazda West responded

Hello, So glad to hear you had a great experience with us! Thank you for sharing!

May 11, 2019

Awesome salesman above and beyond Mr Lyle's is who makes the dealership. He is very patient,and very informative. He eased my mind off all worries and made me feel very comfortable in More

by Patricee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Lyles
May 13, 2019 -

Jake Sweeney Mazda West responded

Hello, So glad to hear you had a great experience with us, thank you so much for taking the time to share!

May 09, 2019

Excellent service and customer service Whenever I had service completed on my Honda the service staff was always friendly, professional, and expedient. I have no problem recommending the se More

by joepoy1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ Davis
May 10, 2019 -

Jake Sweeney Mazda West responded

Hello, So glad to hear you had great experience with us! Thank you for taking the time to share!

May 06, 2019

Very best car buying experience I ever had The dealership was very nice and professional I hadn’t planned to buy a car that day but I got the car I liked I’m a customer for life More

by JJAM144546
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Wagstaff, William Lyles
May 06, 2019 -

Jake Sweeney Mazda West responded

Hello, So glad to hear you had a great experience with us! Thank you for taking the time to share!

April 09, 2019

Miscommunication I don't know if dealer understands what I say on the written notes since it's only one communication between Dealer and Deaf customer. I asked them i More

by jstanfordiii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim McClure
Apr 23, 2019 -

Jake Sweeney Mazda West responded

Hello, Thank you so much for sharing your experience with us, I have forwarded this to management and they will look into this. We really appreciate you bringing this our attention so we may have the chance to better ourselves.