Back

Jake Sweeney Mazda West

Cincinnati, OH

3.6
144 Reviews

2301 Ferguson Rd

Cincinnati, OH

45238

Directions

By Type

144 Reviews of Jake Sweeney Mazda West

March 29, 2019

Quick easy. Scheduled on line (easy). Jake Sweeney Mazda West is a very pleasant place and the mechanics know their job. Love the free (fresh) coffee. All staff are friendly and helpful. More

by CFD978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn Capps
Apr 01, 2019 -

Jake Sweeney Mazda West responded

Hello, Such a wonderful review! Thank you for taking the time to share!

March 28, 2019

Red bird rescue Brought car in for engine noise Found to be water pump going out Not easy task on the Miata The work was completed in stonefly efficient manner T More

by dwa6142678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn Capps
Mar 29, 2019 -

Jake Sweeney Mazda West responded

Hello, We really appreciate you taking the time to share your experience! Thank you for trusting us to service your vehicle!

March 22, 2019

TJ, Brittney &Jen provided excellent customer &repair servic TJ greeted me as walked in. He was prepared for my arrival. Jen educated me on a few things that will help monitor other issues with my vehicle. Britt More

by cruse.ca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney, Jenn Capps, TJ Davis
Mar 25, 2019 -

Jake Sweeney Mazda West responded

Hello, Thank you so much for taking the time to leave such a great review!

March 15, 2019

Great Job Salesmen Tyrone Nelson and Donte Lyles were amazing. My 8 hr wait was the issue because the guy in the office is working alone so it takes longer. But More

by MSNELSON1229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrome Nelson, William Lyles
Mar 18, 2019 -

Jake Sweeney Mazda West responded

Hello, Thank you so much for your patience and understanding. We really appreciate you taking the time to leave such a great review!

March 14, 2019

Going the extra mile. Mr. Collins was so attentive and did not hesitate to take care of anything I needed. This is my second purchase from him and definitely not my last. More

by RAKEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Collins
Mar 14, 2019 -

Jake Sweeney Mazda West responded

Hello, We really appreciate your loyalty and you taking the time to leave such a great review! Thank you!

March 14, 2019

Always gets me the best deal!!!! This is my second car from this salesman!!! Gets me together with the right deal every time!!! I recommend him to anybody looking to get into a car or More

by johnchile4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Lyles
Mar 14, 2019 -

Jake Sweeney Mazda West responded

Hi John, So happy to hear that your experience was so great! We really appreciate you taking the time to share! Your loyalty is much appreciated!

March 14, 2019

They were cooperative when we asked to move back our appoint Work timely completed and done correctly. We called a couple hrs prior to our appointment and asked if we could move our appt back 1 hr. Yes we could! More

by danjowarnock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn Capps
Mar 14, 2019 -

Jake Sweeney Mazda West responded

Hello, We really appreciate you taking the time to leave such a great review! Thank you for trusting us with servicing your vehicle!

March 13, 2019

Great Service -Car Sales rep was very patient with us and got us in the car we wanted. Sales rep and dealership gave us all options available which were great and in our More

by Boogiepooh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Lyles
Mar 14, 2019 -

Jake Sweeney Mazda West responded

Hello, Thank you so much for taking the time to leave such a wonderful review!

March 11, 2019

Excelente customer service! First time on JS for a service. Everyone was super friendly and helpful, It was fast and eficcient. Kudos for the service staff and for their custo More

by Nicoval
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn Capps
March 08, 2019

Fast easy and felt takin care of at every step of the way. The service department was very knowledgeable and friendly I truly felt like a valued customer thanks again car is riding great i will be a return cus More

by BLAKEISTECHN9NE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn Capps, TJ Davis
Mar 11, 2019 -

Jake Sweeney Mazda West responded

Hello, Thank yo so much for taking the time to leave us such a great review!

...
5
...