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Jake Sweeney Mazda West
Cincinnati, OH
141 Reviews
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141 Reviews of Jake Sweeney Mazda West
March 02, 2019
service people were polite, approached me with a smile. the waiting room was clean and my service was quick. the suggested me to change my battery which I did have it replaced I was very happy with the serv the waiting room was clean and my service was quick. the suggested me to change my battery which I did have it replaced I was very happy with the service I received. More
by vsquat123
Verified CustomerEmployees Worked With
Steve Fliehman, Mike Bonin, Julie Maggard, Jenn Capps, TJ Davis
March 01, 2019
I don't know.. I got a F150 from Jake Sweeney Mazda. And all tho the salesman was nice, all car lot are crooks unless u can afford to buy a brand new car. When I fir I got a F150 from Jake Sweeney Mazda. And all tho the salesman was nice, all car lot are crooks unless u can afford to buy a brand new car. When I first got my truck I took it back 2 days later cause the power steering wasnt working. They brush me off and said thats how trucks drive because i was so use to driving a car with lose steering. When it was my power steering was clogged and I had it drained and filled back up......simple fix. Then not even a month and I believe my heating core is going out they said 90 something dollars JUST to look at it( which pissed me off and I left) now 3/1/19 I have NO HEAT! And as much as I want to give my dream truck back. I'm going to stick with it and continue to get car fixed somewhere else. Because they act like they care but they say and do what ever it takes to sale the car but some how u end up getting SCREWED unless u can buy a brand new car. But after my credit is built I will no longer buy from here. Sumner Auto Care in Cincinnati Ohio is a GREAT car shop I HAVE BEEN GOING THERE FOR YEARS More
by 50ty
Employees Worked With
Mike Bonin
August 04, 2018
Great vehicles fast financing I purchased three vehicles from this location and every time I received excellent service and left with an affordable car with an easy financing proce I purchased three vehicles from this location and every time I received excellent service and left with an affordable car with an easy financing process that fit within my budget. More
by Brenten D
Employees Worked With
Steve Beisel
July 16, 2018
buy a new car All associates were friendly and professional. I had a 14 year old car that was in need of major repair. The past year has not been good to me and I All associates were friendly and professional. I had a 14 year old car that was in need of major repair. The past year has not been good to me and I took some hard financial hits as a result, I had a rather unique credit situation. I decided to not put money into the old car and try for a newer one. Not only did I get a much newer car, it was at a payment I could afford. I can say, I had a very positive experience as your dealership. More
by sammysue
Employees Worked With
Alex Neville, Jody Haskin
July 09, 2018
5,000 mile oil change/tire rotation The Mechanics were friendly and finished everything in a timely manner. I am happy I was able to schedule an appointment online. That made the process The Mechanics were friendly and finished everything in a timely manner. I am happy I was able to schedule an appointment online. That made the process much quicker and I was in and out. Mazda west has received a lot of my past business and will continue to receive my Future business. The sales associates are always great and you never feel like you are at a stereotypical car dealership! The service department is Kind and fast and they do a wonderful job as well! More
by Jdinsmore
Employees Worked With
Krystal Trifilio
July 04, 2018
Service Department Ease of scheduling and my vehicle is always ready when promised. The folks in the service department listen to the customer rather than "talk down" to Ease of scheduling and my vehicle is always ready when promised. The folks in the service department listen to the customer rather than "talk down" to the customer unlike that Mazda dealer at the Automall. More
by happy customer
Employees Worked With
Krysten, Jenn, Shelby
June 29, 2018
Great Experience. One of the best car sales experiences we have had. Test drive went well and convinced her to buy it. Thanks, and great job guys! One of the best car sales experiences we have had. Test drive went well and convinced her to buy it. Thanks, and great job guys! More
by Jackie
Employees Worked With
Julie, jesse
June 14, 2018
excellent service The service department here is remarkably friendly, efficient and customer focused. We have used their service for our Mazda for the past couple year The service department here is remarkably friendly, efficient and customer focused. We have used their service for our Mazda for the past couple years and our experience has consistently been well above expectations. More
by kp
Employees Worked With
Don't know the names of the service desk personnel
June 07, 2018
Great experience Jake Newman was my salesman. He was very helpful finding my car. He make the transaction very smooth. There was a problem with the FOB and they got it Jake Newman was my salesman. He was very helpful finding my car. He make the transaction very smooth. There was a problem with the FOB and they got it fixed right away. all the employees there are friendly and helpful. great job! More
by 01301930
Employees Worked With
Jake Newman
