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James Chrysler Dodge Jeep Ram Cedar Lake Listing

Cedar Lake, IN

3.5
773 Reviews

13007 Wicker Ave.

Cedar Lake, IN

46303

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773 Reviews of James Chrysler Dodge Jeep Ram Cedar Lake Listing

September 09, 2019

Great place Everyone was friendly and willing to go out of their way to help me. They gave me the best trade in price on my 2015 Ram than any other dealer in t More

by John Finck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Milan, Tracy Cross
Sep 09, 2019 -

James Chrysler Dodge Jeep Ram Cedar Lake Listing responded

Thank you for your business! So glad that we could help!

September 06, 2019

Excellent service Always a easy and pleasant experience at Bobb. I wouldn’t bring my car anywhere else. They service my 2016 Ram 2500 , 2018 Charger and my 2016 Challen More

by mand77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russel Jablonski
Sep 09, 2019 -

James Chrysler Dodge Jeep Ram Cedar Lake Listing responded

Thank you for your continued business!

September 05, 2019

Friendly service I wouldn’t take my vehicle anywhere else. The staff at Bobb’s always provide fast, friendly, dependable service. Everyone there greeted me with a smil More

by gary123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
"Big John" Crawford, Paul Jones, JENNIFER FLANAGAN
Sep 05, 2019 -

James Chrysler Dodge Jeep Ram Cedar Lake Listing responded

Thank you for choosing Bobb Auto for all of your automotive needs. We appreciate the wonderful feedback and thank you very much.

September 05, 2019

oil change The service department did not know if I had any oil changes left on my oil change package they also did not know if I used full synthetic oil or sem More

by jdohmeier
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Quincy is always helpful and knowledgeable I would like to see him in the service department again, Russel Jablonski
Sep 05, 2019 -

James Chrysler Dodge Jeep Ram Cedar Lake Listing responded

JDohmeier we do apologize for any confusion related to your oil change package. We have a new person in training that took Quincy's place due to his promotion to become a Sales Manager. When you have time please call Nick Youngblood who is our Service Manager and we will be more than happy to set an appointment up for your dash to be looked at. Thank you for your feedback that provides us a chance to improve as a team.

September 03, 2019

Service for Cherokee Service manager was very helpful. When there was a problem with the part ordered, I was offered a loaner vehicle and the part was located at another d More

by HMPMMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Milan, JENNIFER FLANAGAN
Sep 03, 2019 -

James Chrysler Dodge Jeep Ram Cedar Lake Listing responded

Thank you for your review! Very glad to hear that we were able to help you in a timely manner. Thank you for using our service department!

August 30, 2019

Big Bang Sound I was going down the road hearing a big bang sound when hitting the tiniest bumps and I saw a free car wash sign and came up to a light in Cedar Lake More

by markogibovic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott in service and Rory in parts, Rob Villa, Rich Miller, JENNIFER FLANAGAN, Alex Foresta
Aug 30, 2019 -

James Chrysler Dodge Jeep Ram Cedar Lake Listing responded

Thank you for your business! We are so happy that we could help you!

August 28, 2019

Made buying a vehicle a real pleasure Bought a Jeep Grand Cherokee from Luke Milan it was a very professional and pleasant experience. This is my 3rd vehicle I bought from them. Everyone t More

by GH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Milan
August 13, 2019

Friendly service, great experience, willing to go extra mil! Big John greeted my daughter and I. He was very friendly and knowledgeable. Big John and the financial guy (Roger) made a deal that worked for us and More

by Rumples
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
"Big John" Crawford, Tracy Cross, Roger Moffat, JENNIFER FLANAGAN
Aug 19, 2019 -

James Chrysler Dodge Jeep Ram Cedar Lake Listing responded

We're glad that you stopped into Bobb's, and had a great experience with Big John. Roger definitely works his hardest to find the best option for the customer as well, so we are glad that you found the perfect deal with him. Thank you again for leaving a great review of your experience here at Bobb Auto Group!

August 10, 2019

New Jeep Sahara I had bought a 2018 Jeep Sahara with a turbo engine from Laurie (who is no longer there) and wasn't happy with it. I came back in and Luke helped me b More

by Lucy L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Milan, Quincy Britton, Brian Davis
Aug 12, 2019 -

James Chrysler Dodge Jeep Ram Cedar Lake Listing responded

Congratulations on your new Sahara & Thank you for your continued business!

August 10, 2019

Great out of state purchase Working with Bobb and in particular Big John was a great experience. I’d never purchased a vehicle out of state before, but it was a great experience More

by Matj899
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
"Big John" Crawford
Aug 12, 2019 -

James Chrysler Dodge Jeep Ram Cedar Lake Listing responded

Thank you for your business! Happy to hear Big John was able to help you make an out of state sale go smoothly.

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