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James Chrysler Dodge Jeep Ram Cedar Lake Listing

Cedar Lake, IN

3.5
773 Reviews

13007 Wicker Ave.

Cedar Lake, IN

46303

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773 Reviews of James Chrysler Dodge Jeep Ram Cedar Lake Listing

July 11, 2019

Awesome experience! Went to Bobbs in Cedar Lake to get a trade in quote for a new Jeep grand Cherokee Limited. John Crawford helped me with everything since I was by mys More

by Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
"Big John" Crawford
Jul 11, 2019 -

James Chrysler Dodge Jeep Ram Cedar Lake Listing responded

Thank you for your review! We are very happy to hear that everything went smoothly for you!

July 10, 2019

great service jennifer took great care of me and made sure I i had every thing I needed . I would recommend them to all my friends and family I will be back More

by gmvahl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JENNIFER FLANAGAN
Jul 10, 2019 -

James Chrysler Dodge Jeep Ram Cedar Lake Listing responded

Thank you for your review! Jennifer is a great employee!!

July 09, 2019

Quick and easy Dropped of my 2017 wrangler around 7 for a 10:30 appointment to address the malfunction indicator light and had it back before the appointment was eve More

by bortko76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot
Jul 10, 2019 -

James Chrysler Dodge Jeep Ram Cedar Lake Listing responded

Thank you for your review!! We appreciate your business!

July 08, 2019

Oil Change I am not sure they used the correct oil One time it us $70.00 with the correct oil. This time it wa around $40.00 More

by tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russel Jablonski
Jul 10, 2019 -

James Chrysler Dodge Jeep Ram Cedar Lake Listing responded

Thank you for your review! Please give our service department a call at 219-374-7171 and ask for Nick. Thank you!

July 04, 2019

Great Big John was great took his time he wasn’t a pushy salesman the only minor negative was I only had my Jeep for a week and the batteries in both my key More

by DJ65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
"Big John" Crawford, Roger Moffat
Jul 06, 2019 -

James Chrysler Dodge Jeep Ram Cedar Lake Listing responded

Thank you for your review! A lower payment is always a good thing! Glad Roger was able to help you out with that! Please give us a call if you need help scheduling your alignment at 219-374-7171.

July 04, 2019

Oil change The speed, price and quality of the service was spectacular. The tech greeted me and was very respectful and helpful. Thank you for all of your help! More

by esteban4788
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russel Jablonski
Jul 06, 2019 -

James Chrysler Dodge Jeep Ram Cedar Lake Listing responded

Thank you for your review! We appreciate your business!

July 04, 2019

Great place for oil changes First off, the dealership has a very easy to access quick service center. So far, I haven't seen any other FCA dealership with this. The oil changes a More

by Steve M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Foresta
Jul 06, 2019 -

James Chrysler Dodge Jeep Ram Cedar Lake Listing responded

Thank you for your review! We appreciate your business!!!

July 03, 2019

Great job Alex did a great job. Kept me informed and checked everything. I would recommend him to anyone! I came in for an oil change and he found a critter had More

by T Bultema
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Foresta
Jul 06, 2019 -

James Chrysler Dodge Jeep Ram Cedar Lake Listing responded

Thank you for your review! We are very happy to hear that your air is working now! It has been very HOT!

July 02, 2019

Quick emergency help Alex Foresta, service advisor, got me in and out in less than 7 minutes, even though the dealership was swamped with 4th of July traffic. He quickly d More

by Erik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JENNIFER FLANAGAN, Alex Foresta
Jul 06, 2019 -

James Chrysler Dodge Jeep Ram Cedar Lake Listing responded

Thank you so much for your review & servicing your vehicle with us!

July 02, 2019

LONG wait times I've been taking my work van here for 3 years. It has been average to good until recently. I came for an oil change on a Saturday before 9am and 1 bay More

by locjoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Quincy Britton, Alex Foresta
Jul 02, 2019 -

James Chrysler Dodge Jeep Ram Cedar Lake Listing responded

Hello, we would like to extend our most sincere apologies regarding your recent issues with our service department. We would appreciate the opportunity to discuss this further with you. Please call our General Sales Manager Paul at 219-374-7171.Thank you so much.

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