James Chrysler Dodge Jeep Ram
Seneca Falls, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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I WOULD RECOMMENEND THIS DEALERSHIP TO MY FRIENDS AND FAMILY......I HAD A BAD EXPERIENCE ONCE AND TED MANSLANK WORKED WITH ME AND MADE ME WANT TO COME BACK TO THIS DEALERSHIP. HE WAS VERY HELPFUL, POLIT FAMILY......I HAD A BAD EXPERIENCE ONCE AND TED MANSLANK WORKED WITH ME AND MADE ME WANT TO COME BACK TO THIS DEALERSHIP. HE WAS VERY HELPFUL, POLITE, AND PROMISED ME I WOULD NOT BE SORRY THAT I CAME TO PETER KOCH. I WAS NOT SORRY. I WOULD RECOMMEND TED MANSLANK TO MY FRIENDS, I ALREADY HAD MY FAMILY USE HIM AND TED WAS HELPFUL TO ALL OF US. More
My experience at Peter Koch Chrysler Dodge Jeep was very pleasant as well as professional. From the moment I walked in the door I was greeted with a warm smile and a firm hand-shake. The dealership itself w pleasant as well as professional. From the moment I walked in the door I was greeted with a warm smile and a firm hand-shake. The dealership itself was not very extravagant, but yet I felt very comfortable as if almost at home. My sales person, Ted Manslank, seemed to give me his undivided attention and never made feel like I was just in the dealership to look around, even though I really never told him that I wanted to seriously purchase a vehicle that day. He was very knowledgeable about the vehicle I was interested in purchasing. Not once did I feel pressured or uneasy. I was offered a soda and even offered to have pizza with him as we continued to discuss the possibility of me purchasing a vehicle. I ended up purchasing a used 2007 Jeep Liberty. Since then I have returned to have my Jeep serviced and am still welcomed by the associates and Ted with a warm and thankful feeling. They somehow seem to remember my name and treat me as part of their family. When having my vehicle serviced once, the service manager allowed me the coupon discount even though I forgot the coupon. I took the coupon the following day and was just glad that he trusted me. He was very polite and also very professional. In the future, when I decide to purchase another vehicle or trade my 2007 Jeep in I know I will re-visit Peter Koch. More
Thank you to Ted Manslank with knowlege of the automobiles, I purchased two Jeep Wranglers from him. This was entirely hassle free, I would definatley reccommend my family and friends to purchase automobiles, I purchased two Jeep Wranglers from him. This was entirely hassle free, I would definatley reccommend my family and friends to purchase a vechicle Peter Koch and more specifically Ted, and with the kwowlegde of loans from Ed. Its nice to walk in any everyone greets you with a smile and knows your first name. More
When my 1999 Plymouth Grand Caravan, bought at another dealer, needed major servicing, Ted was instrumental in getting me a very fair price for the repairs. I ultimately decided not to repair the van, bu dealer, needed major servicing, Ted was instrumental in getting me a very fair price for the repairs. I ultimately decided not to repair the van, but when the time comes, I will definitely go to Ted for a new car. He puts himself out for his clients, doing whatever he can to help them in whatever way he can. More
I've purchased four vehicles from this dealer, including to this year as I was moving back to the area. Ted Manslank was an extraordinary help with the purchases and accessories. Since my purchase Ted, al to this year as I was moving back to the area. Ted Manslank was an extraordinary help with the purchases and accessories. Since my purchase Ted, along with Chad MacDougall in Service, have continued to earn my trust and future business with their exceptional responsiveness and service. I truly look forward to the always warm and friendly reception from Ted, Chad and many others and am confident with the service I receive. I highly recommend this dealership. More
If asked, I would highly recommend purchasing a Chrysler product from Peter Koch and specifically Ted Manslank as the sales person. The process was hassel free and exciting to acquire two replacement v product from Peter Koch and specifically Ted Manslank as the sales person. The process was hassel free and exciting to acquire two replacement vehicles for our 2006 Chrysler products. I especially like our PT Cruiser. More
Peter Koch has an excellent team, and their customer service is incredible! Fred in Sales was very friendly, professional and extremely helpful. He really went the extra mile to ensure that the deal for service is incredible! Fred in Sales was very friendly, professional and extremely helpful. He really went the extra mile to ensure that the deal for my used car was acceptable to me, and on my terms. Communication was excellent with everyone, from the Sales Manager, the General Manager, and follow up calls regarding service. The staff was professional,friendly, and really wanted to make sure that I was happy with my purchase and the way I was treated at the dealership. My few trips to the service department have been very positive as well. They are very accomodating and try to make it as convenient as possible when my car needs service. The repair bills have been reasonable, and I am confident in the Service Mangers assessment of the work that needed to be done and why. Overall buying and servicing my car at Peter Koch has been a very positive experience. They really go above and beyond, and I would highly recommend them for Sales and Service. I never thought I would say this, but it's a dealer you can trust. More
Ted Manslank was a wonderful sales person, he did not hassle me or pressure me to buy, showed me exactly what I said I was intrested in, every one was completely courteous and friendly because of this ex hassle me or pressure me to buy, showed me exactly what I said I was intrested in, every one was completely courteous and friendly because of this experience I have purchased two vehicles from Ted and Peter Koch and would definately recommend them to anyone. More
We were intrigued by the 4 door jeep. Ted introduced himself to us. He took us out to drive the jeep, then he went through all the parts of it. He was very well informed and could answer all our questio himself to us. He took us out to drive the jeep, then he went through all the parts of it. He was very well informed and could answer all our questions. We love our Jeep and we would definately purchase another car from Ted and Peter Koch. Everyone at Peter Koch was friendly, helpful, and eager to please. More
I looked all over the internet for a specific color and kind of jeep, I finally found one at Peter Koch. I went to the dealer to look at the vehicle, even though I did not intend it to buy it that day. I s kind of jeep, I finally found one at Peter Koch. I went to the dealer to look at the vehicle, even though I did not intend it to buy it that day. I spoke with Ted Manslank and he let me look at the Jeep as well as gave me all the necessary information for when I was ready to purchase. I was very happy with Ted because even though I was not ready to buy that day he still stuck with me and treated me very well. When I came back a month later with sufficent money to put down I purchased the car through Ted Manslank, and I was very happy with all of Peter Koch's services. More