James Chrysler Dodge Jeep Ram

I have been a faithful buyer of cars from Peter Koch Seneca Falls NY since the 1990's. Weather it is the sales or service department Koch dealership has been very professional and friendly towards me as Seneca Falls NY since the 1990's. Weather it is the sales or service department Koch dealership has been very professional and friendly towards me as a consumer. Eddie Akens sales rep has been extremely supportive in helping me out whenever I have asked him any questions. With salesmen like Eddie Akens, the Koch dealership deserves to be a five star dealer. I am proud to have Koch dealership be my Chrysler dealer of choice. More

Ed Akens spoke to me about a used vehicle and showed me several in my price range. Ed is very knowledgeable about the vehicles being sold, and was very friendly without being pushy! That is very importan several in my price range. Ed is very knowledgeable about the vehicles being sold, and was very friendly without being pushy! That is very important to me. Ed offered to let me test drive several vehicles and spent a lot of time working with me. When I needed to call Ed, he was readily available and took time to answer my questions. I have never had such a great experience looking for a vehicle, all thanks to Ed Akens. More

After visiting several Jeep dealers throughout the past month, I found a Liberty online on cars.com that was for sale at Peter Koch. Ted Manslank greeted me upon my arrival and went above and beyond to ma month, I found a Liberty online on cars.com that was for sale at Peter Koch. Ted Manslank greeted me upon my arrival and went above and beyond to make my experience in puraching a new vehicle completely, "pain free!" Being that I had shopped around and had been to other car dealers, I was a bit overwhelmed and wasn't quite sure what to expect, however; after meeting with Ted, I realized that there is a very big difference between those big dealerships and that of Peter Koch. While they are a small company, there is no comparison in the way they treated me and made me feel that they wanted to do "business" with me and FOR me rather than to just make a sale and shove me out the door, which is how I felt at one of the dealerships that I had visited just one week prior to meeting Ted at Peter Koch. I can be matter of fact when I say that I WILL purchase my next vehicle at Peter Koch and I will encourage everyone I know to do the same! Ted Manslank and the rest of the team at Peter Koch are GREAT and it was such a pleasure to work with them while purchasing my car. More

Have been in many times for service - Chad & team are always smiling, friendly, eager to please, easy to work with. Work is always done on time, as promised, priced fairly and as estimated, never any sub always smiling, friendly, eager to please, easy to work with. Work is always done on time, as promised, priced fairly and as estimated, never any subsequent problems resulting in having to come back. Consistent, reliable, pleasant to do business with. More

I FOUND THE CAR ONLINE AND AFTER MY BID WAS ACCEPTED I WAS CONTACTED PROMPTLY WITH CLEAR INSTRUCTIONS. AMANDA BRINKMAN WAS HELPFULL WHEN I CALLED HER TO GET ALL OF THE INFORMATION I NEEDED AND SHE HELPE WAS CONTACTED PROMPTLY WITH CLEAR INSTRUCTIONS. AMANDA BRINKMAN WAS HELPFULL WHEN I CALLED HER TO GET ALL OF THE INFORMATION I NEEDED AND SHE HELPED ME SEND ALL OF THE INFORMATION THEY NEEDED. WHEN I PICKED UP THE CAR IT WAS CLEAN AND SHE HAD ALL OF THE DMV PAPER WORK DONE. I WAS ABLE DRIVE IT HOME WITH NO PROBLEMS. IT WAS A NICE CAR FOR THE MONEY. More

We found the entire staff to be very friendly and knowledgable. Our salesperson was very internet savvy during our initial browsing and had everything ready when we got there. She even washed our car knowledgable. Our salesperson was very internet savvy during our initial browsing and had everything ready when we got there. She even washed our car! The service manager came in from home on a Saturday to inspect our car and everyone worked very hard to help us take the car home that day. They even let us take the new car to the outlet mall while they did the final paperwork. All in all a very good job! More

I loved buying my jeep from Thad Peake at Peter Koch. It was a wonderful experience. We talked price for a couple of minutes and then i asked for the "lowest possible price" and we agreed and I had a beaut was a wonderful experience. We talked price for a couple of minutes and then i asked for the "lowest possible price" and we agreed and I had a beautiful new jeep commander. My car hasn't had one problem. I had a slight car accident when the car was only 2 weeks old and they took care of it with NO CHARGE to me. I will DEFINITELY come back and buy another vehicle from them. The people there were very friendly and nice to me. More

I have recently brought my vehicle in for an oil change. I am usually able to find discount coupons for service for this dealership, which allows me to stay within budget for regular maintenance on my vehic I am usually able to find discount coupons for service for this dealership, which allows me to stay within budget for regular maintenance on my vehicles. I stop into Peter Koch's, because I know what to expect every time. Great service and great products! I have bought several cars from Peter Koch's and plan to continue as long as they keep doing the great job they do, day in and day out! Chad, in the Service Dept, can get you scheduled in, even when they're too busy. This above and beyond service is what I value at Peter Koch's. More

A little over a year ago,I met with Ted Mansalnk with the hopes of making a deal on a new vehicle. Ted's professionalism and expertise made my car buying purchase hassle free. I appreciate Ted's willingness hopes of making a deal on a new vehicle. Ted's professionalism and expertise made my car buying purchase hassle free. I appreciate Ted's willingness to listen to my needs and not push me into a purchase. Througout the last year,I have had a great experience with the service department. Chad McDougall and Paul Stevens are not only knowledgable about their products but our highly professional. Recieving great service before and after the sale makes me certain I will return to Peter Koch for my next vehicle. More

My visit to the Peter Koch dealership was extremely satisfying. The overall experience provided to me truly makes me promote this team to my friends and family. The sales person that I dealt with (Te satisfying. The overall experience provided to me truly makes me promote this team to my friends and family. The sales person that I dealt with (Ted Manslik) went above and beyond to ensure I was comfortable with my purchase through follow up calls and letters. It is nice to purchase a vehicle and not leave the lot as just another number. When I left this dealership, I felt part of the team and will certainly return for my next visit. More