James Chrysler Dodge Jeep Ram
Seneca Falls, NY
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314 Reviews of James Chrysler Dodge Jeep Ram
I went to Peter Koch Chrysler Dodge Jeep to purchase a new vehicle. I found that everyone at the dealership was very friendly and professional. I especially enjoyed working with my salesman, Ted Manslan new vehicle. I found that everyone at the dealership was very friendly and professional. I especially enjoyed working with my salesman, Ted Manslank. He was courtious, direct, and quite honest with me about what type of vehicle would fit my needs. I drove off the lot with my new vehicle feeling very satisfied. More
While on vacation in Florida we bought a 5th wheel for our retirement. We needed the right truck to pull it. We knew exactly what we wanted and Peter Koch had it. We had bought a car from them in the p our retirement. We needed the right truck to pull it. We knew exactly what we wanted and Peter Koch had it. We had bought a car from them in the past and knew they would hook us up. My husband went and looked at it and fell in love with it. Our salesman Ted Manslank was very-very helpful...even offered to bring it to my place of employment so I could look at it. It was perfect and the price was right!!! AND I know if I ever have any problem they will take real good care of us. More
I have purchased 2 new vehicles from Ted Manslank. I was very impressed with Ted as a very knowledgeable sales person and very professional. I am also pleased with the service dept. I will be trading vehic very impressed with Ted as a very knowledgeable sales person and very professional. I am also pleased with the service dept. I will be trading vehicles next year and I will be giving Ted a call. More
I looked all over the internet for a specific color and kind of jeep, I finally found one at Peter Koch. I went to the dealer to look at the vehicle, even though I did not intend it to buy it that day. I s kind of jeep, I finally found one at Peter Koch. I went to the dealer to look at the vehicle, even though I did not intend it to buy it that day. I spoke with Ted Manslank and he let me look at the Jeep as well as gave me all the necessary information for when I was ready to purchase. I was very happy with Ted because even though I was not ready to buy that day he still stuck with me and treated me very well. When I came back a month later with sufficent money to put down I purchased the car through Ted Manslank, and I was very happy with all of Peter Koch's services. More
We were intrigued by the 4 door jeep. Ted introduced himself to us. He took us out to drive the jeep, then he went through all the parts of it. He was very well informed and could answer all our questio himself to us. He took us out to drive the jeep, then he went through all the parts of it. He was very well informed and could answer all our questions. We love our Jeep and we would definately purchase another car from Ted and Peter Koch. Everyone at Peter Koch was friendly, helpful, and eager to please. More
Ted Manslank was a wonderful sales person, he did not hassle me or pressure me to buy, showed me exactly what I said I was intrested in, every one was completely courteous and friendly because of this ex hassle me or pressure me to buy, showed me exactly what I said I was intrested in, every one was completely courteous and friendly because of this experience I have purchased two vehicles from Ted and Peter Koch and would definately recommend them to anyone. More
Peter Koch has an excellent team, and their customer service is incredible! Fred in Sales was very friendly, professional and extremely helpful. He really went the extra mile to ensure that the deal for service is incredible! Fred in Sales was very friendly, professional and extremely helpful. He really went the extra mile to ensure that the deal for my used car was acceptable to me, and on my terms. Communication was excellent with everyone, from the Sales Manager, the General Manager, and follow up calls regarding service. The staff was professional,friendly, and really wanted to make sure that I was happy with my purchase and the way I was treated at the dealership. My few trips to the service department have been very positive as well. They are very accomodating and try to make it as convenient as possible when my car needs service. The repair bills have been reasonable, and I am confident in the Service Mangers assessment of the work that needed to be done and why. Overall buying and servicing my car at Peter Koch has been a very positive experience. They really go above and beyond, and I would highly recommend them for Sales and Service. I never thought I would say this, but it's a dealer you can trust. More
If asked, I would highly recommend purchasing a Chrysler product from Peter Koch and specifically Ted Manslank as the sales person. The process was hassel free and exciting to acquire two replacement v product from Peter Koch and specifically Ted Manslank as the sales person. The process was hassel free and exciting to acquire two replacement vehicles for our 2006 Chrysler products. I especially like our PT Cruiser. More
I've purchased four vehicles from this dealer, including to this year as I was moving back to the area. Ted Manslank was an extraordinary help with the purchases and accessories. Since my purchase Ted, al to this year as I was moving back to the area. Ted Manslank was an extraordinary help with the purchases and accessories. Since my purchase Ted, along with Chad MacDougall in Service, have continued to earn my trust and future business with their exceptional responsiveness and service. I truly look forward to the always warm and friendly reception from Ted, Chad and many others and am confident with the service I receive. I highly recommend this dealership. More
Melissa and Bobby were nothing short of amazing in helping me purchase my Chevy Malibu. After such a terrific experience in them going out of their way to help my fiance find a new van, it was a no br helping me purchase my Chevy Malibu. After such a terrific experience in them going out of their way to help my fiance find a new van, it was a no brainer to use them again. For both of us, they offered to have the vehicles driven out here so we could look at them before purchasing since out schedules were not conducive to making it out there. Neither my fiance or I had the best situation in purchasing a vehicle, she was trading 2 vehicles she was upside down in, and my credit history, but they both worked everything they could to get us vehicles. From the first inquiry into the 2009 Town and Country to the last e-mail regarding my Malibu, Melissa was extremely courteous, helpful, and quick to check if we needed anything. Even the drivers that brought both vehicles out were among the nicest employees I have ever had the opportunity to meet. I will not hesitate to contact Melissa again in the future when we are ready for new vehicles, of course that will not be for 5 years! But anyone looking for a car will be pointed to Melissa Smith at Peter Koch! More

