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James Chrysler Dodge Jeep Ram - Service Center

Seneca Falls, NY

4.8
90 Reviews

90 Reviews of James Chrysler Dodge Jeep Ram - Service Center

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February 03, 2024

He is excellent. He takes care of any problem I have. He is friendly and very competent. More

by smastrac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sarratori
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2024

The service manager, Steve, and the entire service staff are efficient, pleasant and always helpful. I would trust my car, family and friends to James' staff both service and sales. More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sarratori
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
February 01, 2024

We appreciate the quick turnaround in scheduling the appoint and the professionalism of the staff. More

by mawesley58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sarratori
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2024

I have dealing with this dealer for years and they are amazing. Everyone is so great More

by smolke12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sarratori
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Moraza
January 31, 2024

Friendly and helpful, they help you out to the best of their abilities and treat you like family. great dealership More

by BSADYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sarratori
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2024

Excellent service as always! Quick, efficient and professional. Steve is always willing to go the extra mile. More

by catieward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sarratori
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aimeejoe Getman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2024

They have the best experienced and professional mechanics and that saves by getting it correct the first time, a noise was trouble shooted, returned with so many variables, I did tire rotation,yet the young More

by missdorothyskitchen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sarratori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : the younger mechanic, don't know his name
January 23, 2024

They are great here. Everyone is helpful. Had to get an inspection and a oil change and I was in and out quickly. More

by p.towndrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sarratori
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2024

the Service department is great Steve took care of me like he always does Steve is the best More

by aaward71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sarratori
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2024

Steve is always helpful, trustworthy, and takes care of any issues I have had with my vehicle promptly, which is greatly appreciated! More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sarratori
5.0
This rating includes all reviews, with more weight given to recent reviews.
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