James Wood AutoPark

They really went the extra mile to make my needs a reality. Excellent sales, finance, and post sale care. Will drive the 45 miles (one way) again to buy my next vehicle. Also - awesome truck! reality. Excellent sales, finance, and post sale care. Will drive the 45 miles (one way) again to buy my next vehicle. Also - awesome truck! More

Very pleased overall with the purchase experience. Both the sales and financing people were excellent. I would recommend! Both the sales and financing people were excellent. I would recommend! More

I had a 9:00 appointment and showed up 10 minutes early. I was told the wait for an oil change would be 1 hour and 45 minutes and the service advisor pointed to line of waiting vehicles that was about 8-10 I was told the wait for an oil change would be 1 hour and 45 minutes and the service advisor pointed to line of waiting vehicles that was about 8-10 deep. Why have an appointment when I still have to wait 2 hours? I had to wait nearly 2 and a half hours for my service to complete. I also did not receive the checklist of inspections that were done so I have no idea about tire pressure and wear or battery life. I also had a tire rotation and left the service center with low pressure. More

This dealership always goes out of their way to make me feel special. Tim is the best service advisor! feel special. Tim is the best service advisor! More

Katie was great, and we really like our new GMC Acadia. Katie did a great job showing us all the features too Katie did a great job showing us all the features too More

Taylor is always courteous and knowledgeable regarding the servicing of my Cadillac. She always keeps me advised during the process. the servicing of my Cadillac. She always keeps me advised during the process. More

Excellent service. Jarett Abel handles everything the right way and keeps me updated on what’s going on during the service process!! Amazing service. Jarett Abel handles everything the right way and keeps me updated on what’s going on during the service process!! Amazing service. More

Gavin communicated very well with me to let me know that the shop was very busy and that we would run longer than the 2 hours that was scheduled. Because we were an hour long he helped me with the cost of r the shop was very busy and that we would run longer than the 2 hours that was scheduled. Because we were an hour long he helped me with the cost of rotating the tires, which I really appreciated More

I waited from 9:30 (appt time) till 3:30. I don't think it was taken back till 11 am. The seats in my car were to be replaced because the sliding on the bottom of both seats were broken. I don't think it was taken back till 11 am. The seats in my car were to be replaced because the sliding on the bottom of both seats were broken. Several months ago I was quoted a price ( $800) for replacing the both seats. That's what I was told..the whole seat. That it couldn't be repaired. I even asked if the leather saddle seats would be the same. So I brought money to pay what was quoted. When I got the car the seats were the same and just the side track covers were replaced. Total $688..Over $300 was just for labor. I thought that was a bit high to replace just the plastic... I was just surprised. He said he didn't remember what he had told me. Amazon cost... Dasbecan Black Driver Seat Side Track Cover Compatible with 2009-2017 GMC Acadia Chevrolet Traverse Buick Enclave Replace# 25941769 926-091 $32.99 More

It was wonderful working with Gavynn as he made it happen with the warranty company! with the warranty company! More