James Wood AutoPark

Matt Taylor (Sales) and Juan (Finance) created the best experience. Second time going to this dealer and they made the process extremely efficient and painless. Spent maybe 10 minutes in their offices and experience. Second time going to this dealer and they made the process extremely efficient and painless. Spent maybe 10 minutes in their offices and drove off with a car. They also got me the best deal after shopping around multiple dealers. Highly recommend More

Easy in. Easy out. Great service. Thanks for the wash!! Always appreciate your professionalism and help. Easy out. Great service. Thanks for the wash!! Always appreciate your professionalism and help. More

Ms. Oliphant was a big help to me! I had a warranty return which was complicated and took a long time. She guided me through the process and was always patient and friendly! Awesome! return which was complicated and took a long time. She guided me through the process and was always patient and friendly! Awesome! More

Excellent dealership for sales and service. Service department is always able to get my car in when needed without wait. Waiting area is nice and comfortable. Jarrett Able is a great option f Service department is always able to get my car in when needed without wait. Waiting area is nice and comfortable. Jarrett Able is a great option for a service advisor. Takes good care of our family. We purchased our vehicle thru Michael Woods. He is a great sales person - non pressured which is a good quality in a sales representative! More

I received good and friendly customer service with purchasing a 2024 Traverse from Jacob and Don. purchasing a 2024 Traverse from Jacob and Don. More

Just received my Yukon that I ordered. It arrived in 5 weeks on special order. Our salesperson BJ Worley is and always has been our favorite sales guy. He is very knowledgeable about GM It arrived in 5 weeks on special order. Our salesperson BJ Worley is and always has been our favorite sales guy. He is very knowledgeable about GM cars, all makes and models. BJ makes the car buying experience enjoyable. He is our go to person! More

I would have given an overall rating of excellent except for the lack of communication upon checkout about a 3% surcharge. Other than that, Gavynn was a pleasure to work with and he kept me informed of s for the lack of communication upon checkout about a 3% surcharge. Other than that, Gavynn was a pleasure to work with and he kept me informed of service status and provided costing information for a part replacement. More

Taylor very helpful. Car repaired in timely manner. Extra service perks are really nice. People are amazed when I tell them about the service I received. I always g Car repaired in timely manner. Extra service perks are really nice. People are amazed when I tell them about the service I received. I always get good service no matter if I am at the Denton or Decay location. Will always use James Wood. More

Great experience from start to finish. Great customer service from all employees we interacted with. Great customer service from all employees we interacted with. More

Very cordial, attentive staff. Treated with kindness and respect, good communication with everyone involved. Have done business with them before and will continue to do business wi Treated with kindness and respect, good communication with everyone involved. Have done business with them before and will continue to do business with them again More