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James Wood AutoPark

Denton, TX

4.8
4,707 Reviews
Welcome to James Wood AutoPark Denton! We offer an exceptional range of new GM vehicles, high-quality pre-owned cars, and top-notch automotive services. Located at 3906 I35E South in Denton, TX, our family-owned dealership prides itself on treating every customer like family. Visit us in person to experience the James Wood difference, or explore our offerings online. We’re here to help you find a vehicle that perfectly matches your financial needs and lifestyle.
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3906 I-35E South

Denton, TX

76210

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Showing 4,707 reviews

April 18, 2024

The Cadillac service ordered a part and I called to check on it after two weeks. Rachel said it’s not in. It’s another week an I don’t have it. I wish they would call and update me. Thank you V. Rinc More

by vincer410
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel
Apr 20, 2024 -

James Wood AutoPark responded

Thank you for taking the time to share your feedback. We would like to discuss your concerns further, so please feel free to contact us at your earliest convenience. Sincerely, James Wood AutoPark Management | 940-591-9663

April 18, 2024

Competent and courteous service; good communication throughout; clean waiting room with helpful personnel which made the visit pleasant More

by dickdaniels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

James Wood AutoPark responded

Dick, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, James Wood AutoPark Management | 940-591-9663

April 18, 2024

Fast response time, easy transaction, knowledgeable about our vehicle that we purchased. Vehicle was ready as expected. More

by verorachelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

James Wood AutoPark responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose James Wood AutoPark. Please feel free to contact us if you have any questions on your new purchase. Sincerely, James Wood AutoPark Management | 940-591-9663

April 18, 2024

Jarrett was awesome and kept me informed all the way. He was thoughtful of my concern for cost and quality. More

by JEFF.S0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

James Wood AutoPark responded

It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, James Wood AutoPark Management | 940-591-9663

April 18, 2024

Mike Woods and Mike Lock were a pleasure to work with. I felt they understood my needs and worked diligently to make me happy. More

by hemrrw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michel Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

James Wood AutoPark responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, James Wood AutoPark Management | 940-591-9663

April 18, 2024

Made me feel welcome and important. Kept me up to date. Service was great. I appreciate the driver that gave me rides. More

by GRLEMONS55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

James Wood AutoPark responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, James Wood AutoPark Management | 940-591-9663

April 17, 2024

We were greeted in a friendly way and everything concerning our service was communicated well. All work was finished when promised and done well. More

by tlanham329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Apr 19, 2024 -

James Wood AutoPark responded

We are ecstatic to hear about your positive experience with us! We will share your feedback with my team and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

April 17, 2024

Excellent dealership with excellent customer service in the sales, finance and service departments. 5 stars More

by RFLarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Capestany
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

James Wood AutoPark responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Larry. Sincerely, James Wood AutoPark Management | 940-591-9663

April 17, 2024

James Wood takes great care of their customers. Samantha provides excellent customer service and walks her clients through the entire experience. She makes you feel completely comfortable and safe More

by txbadboy23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shellie Tait
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Brooks
Apr 19, 2024 -

James Wood AutoPark responded

We are truly grateful for this awesome review! We are thrilled that Samantha was able to take care of you. She is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

April 17, 2024

Love working with this dealership. Our salesman Ronnie was excellent! Highly recommend! We noticed a small dent in our car the next day, and they got us in immediately and fixed it. G More

by amycummins072
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Eison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don
Apr 19, 2024 -

James Wood AutoPark responded

Amy, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at James Wood AutoPark! If there is anything else we can do for you, please feel free to give us a call. Sincerely, James Wood AutoPark Management | 940-591-9663

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