James Wood AutoPark

No pressure, easy to work with, and good deals available. I made an online inquiry and received all the attention needed to test drive and finalize a deal the same day. I made an online inquiry and received all the attention needed to test drive and finalize a deal the same day. More

James Wood is a great dealership. We have had several smooth transactions with them and this one was no different! We have had several smooth transactions with them and this one was no different! More

Poor communication throughout the entire process. Did not respond to voicemails/text when asking questions. Service Manager and Service Advisor did little to assist with getting vehicle to replace mi Did not respond to voicemails/text when asking questions. Service Manager and Service Advisor did little to assist with getting vehicle to replace mine. Managed to get my own rental and paid out of pocket although this was a warranty claim. Vehicle was returned with a ton of dust, mechanic hand/foot prints all over the vehicle and scratches on both fender and bumper. Very disappointed in the level of service I received and will not be returning to this dealership. More

Very professional and listened to my wants and answered all questions!! All very courtesy from minute I walked in door.. all questions!! All very courtesy from minute I walked in door.. More

I had a very large problem with the lifters in my Silverado and GM wasn't really trying to help because my truck was out of warranty by just under 5,000 miles. The team of managers and staff went to Silverado and GM wasn't really trying to help because my truck was out of warranty by just under 5,000 miles. The team of managers and staff went to my defense because I maintained my vehicle like the factory recommends. They got GM to cover the fair share of the repair. I will always buy from James Wood More

Jarrett did a wonderful job upon my arrival. Greeting me cordially and confirm the service I was visiting for Greeting me cordially and confirm the service I was visiting for More

The consistency in customer service makes this dealer among the top 2 dealers I have ever encountered; and I'm in my 70's, so I've seen a lot. I drive 40 miles for new vehicles and service because they a among the top 2 dealers I have ever encountered; and I'm in my 70's, so I've seen a lot. I drive 40 miles for new vehicles and service because they are so kind and considerate. If you want a GM product, there is no better place to go. More

It was a great experience and I would recommend to anyone interested in purchasing a new vehicle interested in purchasing a new vehicle More

This was my first visit to the service department. I did not have an appointment but they got me in and out within 90 minutes. Thank you for taking care of a grateful customer. I did not have an appointment but they got me in and out within 90 minutes. Thank you for taking care of a grateful customer. More

I had a horrible experience at a different dealership, I called about 10 minutes before closing, spoke to Christopher. He was so professional, kind and straightforward…literally no surprises. We came in the called about 10 minutes before closing, spoke to Christopher. He was so professional, kind and straightforward…literally no surprises. We came in the next day and purchased a brand new Suburban. Thank you for putting your customers first 100% of the time! More