David Sweeden

My wife Stephanie and I had an absolutely outstanding experience at this dealership. Everyone was very friendly, personable, and professional. We engaged in banter with several of the sales staff as if w experience at this dealership. Everyone was very friendly, personable, and professional. We engaged in banter with several of the sales staff as if we were longtime friends. Christian Barrera knocked it out of the park with his handling of our visit and purchase. Thanks also to Juan Olivares for seamless process with our financing and purchase paperwork. We will certainly recommend this dealership to others. Take a bow, folks. You did a tremendous job! More

by bass99hgh Verified Customer Verified Customer

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The guys (Mr. Kenny Morgan, Sales; Brandon, Service Mgr; and Brandon, Service Advisor) at Tom Clark made sure I was taken care of and left satisfied with my choice Kenny Morgan, Sales; Brandon, Service Mgr; and Brandon, Service Advisor) at Tom Clark made sure I was taken care of and left satisfied with my choices. I feel like Mr. Kenny found me the best deal available and I appreciate everyone's time and patience. More

by sharendat Verified Customer Verified Customer

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Mike B. Is great. Always gets the work done timely and is great with knowledge and communication Is great. Always gets the work done timely and is great with knowledge and communication More

by guns_and_hoses2 Verified Customer Verified Customer

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We had a great experience, good price, quick, easy, and they didn’t blow up our phones after the first visit. Felt like we did it on our own time. they didn’t blow up our phones after the first visit. Felt like we did it on our own time. More

by ashleydoyle83 Verified Customer Verified Customer

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My family has purchased 4 cars from the dealership. The service is amazing! They are timely and the shuttle is prompt. The service is amazing! They are timely and the shuttle is prompt. More

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This was an awesome dealership for 35 yrs as a James wood location. It recently sold and became Tom Clark. This is when everything changed and it was not for the better. They carry less than half as much inv location. It recently sold and became Tom Clark. This is when everything changed and it was not for the better. They carry less than half as much inventory compared to what James Wood always kept. Between myself and my wife's family we had purchased or leased over 30 vehicles from James Wood, and it was always a fair and pleasant transaction. Great pricing and no hassle deals. My deals usually consisted of a phone call letting them know what I wanted and I would show up later that day with a vehicle waiting for me to test drive. The negotiations were simple and always came to a fair agreement for all. Yesterday I went to Tom Clark to trade in two vehicles that have a combined retail value of $110,500 and their offer was for $93,000. the problem is they were trying to add in a $6,045 tax credit for my trades. This money was already my money that I paid in sales tax on the vehicles that I was trading in. So, their actual offer was really only $86.995 which would have given them a profit margin of $23,500. Then to top it off their lowest offer on the vehicle I wanted to purchase was $4,000 above several other dealers advertised prices. Jagger was a yes man that will tell you whatever you want to hear even when he knows he is wrong. Brian Sweeden treated my wife, and I like we were idiots that couldn't do simple math on the fly, and called him out on his B.S offer and he got xxxxxx. He then proceeds to get xxxxxx and make rebuttals remarks to try and insult our intelligence. At this point we gathered our keys off the desk and told them we will never do business there again. This is a prime example of why dealerships aka, "Stealerships", have a notorious image of being crooks. I will now drive 45 miles to James Wood in Decatur to continue to do business with them. More

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Duane Ashford and the Tom Clark team was great! They made the process of purchasing a vehicle smooth and easy! They made the process of purchasing a vehicle smooth and easy! More

by alexis.holley52 Verified Customer Verified Customer

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Always had great service here. Tristen was great. He was speedy in responding to emails prior to our visit and was great to work with. Highly recommend him. We'll reach out to him Tristen was great. He was speedy in responding to emails prior to our visit and was great to work with. Highly recommend him. We'll reach out to him again in the future. More

by erica_simas74 Verified Customer Verified Customer

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From the sales team to the service dept, they are the best.Jacob Rice is great to work with. best.Jacob Rice is great to work with. More

by tfc2190 Verified Customer Verified Customer

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Very friendly, efficient, and knowledgeable. Jagger does a great job at building genuine rapport with his customers. Great environment to buy a vehicle. Jagger does a great job at building genuine rapport with his customers. Great environment to buy a vehicle. More

by lbush0302 Verified Customer Verified Customer

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