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James Wood AutoPark

Denton, TX

4.8
4,712 Reviews
Welcome to James Wood AutoPark Denton! We offer an exceptional range of new GM vehicles, high-quality pre-owned cars, and top-notch automotive services. Located at 3906 I35E South in Denton, TX, our family-owned dealership prides itself on treating every customer like family. Visit us in person to experience the James Wood difference, or explore our offerings online. We’re here to help you find a vehicle that perfectly matches your financial needs and lifestyle.
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3906 I-35E South

Denton, TX

76210

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Showing 4,712 reviews

October 17, 2023

Did not notify me with requested repair until I called to check on progress of vehicle. They let my vehicle sit with no progress or notification for 7 hours. More

by KATIEBEL18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edwin Chan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

James Wood AutoPark responded

Katie, we take your feedback seriously and would appreciate the opportunity to discuss your experience at our Service Center. Please contact us at your earliest convenience. We look forward to speaking with you. Sincerely, James Wood AutoPark Management | 940-591-9663

October 17, 2023

They were very communicative did their best to fix my truck under warranty as quickly as possible. More

by CHAEBIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

James Wood AutoPark responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, James Wood AutoPark Management | 940-591-9663

October 17, 2023

This dealership won my business because of Katie Wilkins. She understood what I was searching for and was proactive in making it happen. Her professionalism and customer service made the process simple and e More

by Champ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

James Wood AutoPark responded

We loved reading this review! Happy customers are our aim, and it appears Katie really hit the bullseye. We’ll make sure to share your experience with her, and if you have any further questions or worries, we’re always available to help. Sincerely, James Wood AutoPark Management | 940-591-9663

October 16, 2023

We were treated so well and felt very comfortable with our purchase. Everyone was so nice. More

by teamdeleondeleon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob W and Juan
Oct 19, 2023 -

James Wood AutoPark responded

Thank you for writing this amazing review for our team! At James Wood Chevrolet Denton, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, James Wood AutoPark Management | 940-591-9663

October 15, 2023

Great customer service and communication. Delivered my new truck to me a week earlier than expected! More

by brandongant8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Fellers
Oct 18, 2023 -

James Wood AutoPark responded

Your compliments and kind words mean so much to us and our team, Brandon! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, James Wood AutoPark Management | 940-591-9663

October 15, 2023

The service manage and my rep both took very good care of me. Unfortunately I keep having workmanship problems. They have lost 2 of my wheel lock keys and this last time my glove box was broken and nothing s More

by ericpaluk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

James Wood AutoPark responded

Thank you for taking the time to provide our dealership with feedback about your experience, Eric. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us directly at your earliest convenience so we can resolve your concerns. Sincerely, James Wood AutoPark Management | 940-591-9663

October 15, 2023

Ryan made the whole buying process easy, pleasant and hassle-free. He was patient and worked with my schedule. I will definitely recommend him to my friends and family! More

by lknicks36
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

James Wood AutoPark responded

We cannot thank you enough for your wonderful review of James Wood Buick GMC Denton and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The James Wood Buick GMC Denton Team

October 15, 2023

Cause y’all sold me a battery for no reason battery was good came in for a pcm and theft system re program first comptuer was wrong y’all had my vehicle y’all my blame my aftermart stuff which was nothin w More

by JOSEPHALEXANDERLEIJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

James Wood AutoPark responded

We’d like to thank you for sharing details of your recent experience at our dealership, Joseph. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, James Wood AutoPark Management | 940-591-9663

October 15, 2023

All the guys are helpful. They explained all the issues very clearly. They provided the loaner as well. More

by SHIV871992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Brooks
Oct 18, 2023 -

James Wood AutoPark responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, James Wood AutoPark Management | 940-591-9663

October 15, 2023

My issues were fixed free during warranty period, service with a smile and free shuttle service. What more can you ask for? More

by mmolina400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

James Wood AutoPark responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, The James Wood Buick GMC Denton Team

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