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James Wood AutoPark - Service Center

Denton, TX

4.7
1,333 Reviews

1,333 Reviews of James Wood AutoPark - Service Center

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July 13, 2023

Excellent service! Was taken care of very professionally and didn’t take as long as expected. More

by JACKSTOLP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett
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Jul 14, 2023 -

James Wood AutoPark responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The James Wood Buick GMC Denton Team

Helpful
July 13, 2023

Service writer, Samantha, was awesome. She gave me a finish time and delivered. Great personality More

by DAVE@HOLOCHUCKLAW.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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Jul 14, 2023 -

James Wood AutoPark responded

It’s great to know that Samantha provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The James Wood Buick GMC Denton Team

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July 13, 2023

Always a great experience! Customer service girls were fantastic. Consistently exceptional! The detail wash of my vehicle was completed so well I felt like I was driving off wi More

by DONNA.WACHSMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department and Part department.
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Jul 14, 2023 -

James Wood AutoPark responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The James Wood Buick GMC Denton Team

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July 13, 2023

Love everything about it the service, employees just a great experience they make everything so easy More

by LISA.LWMGMT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliphant
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Jul 14, 2023 -

James Wood AutoPark responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At James Wood Buick GMC Denton, we value our customers and we look forward to seeing you down the road. Sincerely, The James Wood Buick GMC Denton Team

Helpful
July 13, 2023

It’s hard to get in contact with the service department, but my collision center rep Kyle helped get my 1st regular oil change and tire rotation. Service dept did the service and returned to the collision c More

by gustafsone1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Elliott
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Jul 14, 2023 -

James Wood AutoPark responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The James Wood Buick GMC Denton Team

Helpful
July 13, 2023

Jared Laska was my service consultant and he did an amazing job keeping me informed as to the status of the repairs. More

by JAKEMAYFIELD95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept Jared Laska
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Jul 14, 2023 -

James Wood AutoPark responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The James Wood Buick GMC Denton Team

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July 13, 2023

Service Adviser Jarret Able was superb. Kept me informed. Very courteous. Thank you Jarret Able More

by lcdr_man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scotty Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2023 -

James Wood AutoPark responded

Thank you for this amazing review and shoutout for Jarret! We really appreciate your business. Sincerely, The James Wood Buick GMC Denton Team

Helpful
July 12, 2023

My service advisor get an A++, Edwin Chan! He was my service advisor on my previous vehicle. More

by wpm_0896
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the ones I dealt with are listed your inaccurate list is a disservice’s to your employees!
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Jul 13, 2023 -

James Wood AutoPark responded

Thank you for the awesome feedback! You're right, Edwin is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, James Wood AutoPark Management | 940-591-9663

Helpful
July 12, 2023

Good dealership for auto purchase and follow up service. Will continue certified service for my autos. More

by E2RANCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin 141
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Jul 13, 2023 -

James Wood AutoPark responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, James Wood AutoPark Management | 940-591-9663

Helpful
July 12, 2023

Came in for regular maintenance. It was a great experience and service advisor Rachel Alvey is great. More

by Ian Ding
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, Rachel Alvey
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Jul 13, 2023 -

James Wood AutoPark responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, James Wood AutoPark Management | 940-591-9663

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