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James Wood AutoPark - Service Center

Denton, TX

4.7
2,623 Reviews

2,623 Reviews of James Wood AutoPark - Service Center

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November 01, 2023

Samantha came out and helped us immediately and the service staff was able to do the repair to our drivers side mirror within a half hour. More

by charmin420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

James Wood AutoPark responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At James Wood Buick GMC Denton, we value our customers and we look forward to seeing you down the road. Sincerely, The James Wood Buick GMC Denton Team

November 01, 2023

Great service every time I go! Advisor was very helpful and knowledgeable! Vehicle was returned clean! More

by RED_JM29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

James Wood AutoPark responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The James Wood Buick GMC Denton Team

November 01, 2023

Everything was quick and efficient. Edwin always takes great care of me. I find it difficult to get great service other places like what Edwin provides. More

by ERICDICKENSON7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

James Wood AutoPark responded

Eric, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The James Wood Buick GMC Denton Team

November 01, 2023

Quick and easy process. Updated regularly on parts availability and repair process. Overall a good experience. More

by sblake74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Deter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melanie Gregg
Nov 03, 2023 -

James Wood AutoPark responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at James Wood Buick GMC Denton. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The James Wood Buick GMC Denton Team

October 31, 2023

Everyone is great at this dealership. Unfortunately, I only had my vehicle a week and a half before another driver ran a stop sign and caused a lot of damage. This was on August 5, 2023 a More

by mooreheadwife
Recommend Dealer
Yes
Employees Worked With
Sheldon Jeffcoat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dee Ann Potendyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

James Wood AutoPark responded

Thank you so much for taking the time to share your feedback with us. We understand your frustration and appreciate your patience as we wait for the parts to arrive. Rest assured we are ready to get you back into your car. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, James Wood AutoPark Management | 940-591-9663

Nov 03, 2023 -

mooreheadwife responded

I would not have trusted my car to any repair shop other than James Wood!

October 31, 2023

Me acerque a James Wood body shop, referida por el dealer de Honda el servicio, disposición, orientación y trabajo excepcionales. Mi camioneta quedo como nueva. Gracias Jesse Salazar More

by Lina Pineda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Salazar
Nov 02, 2023 -

James Wood AutoPark responded

Apreciamos sus amables comentarios, Lina. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, James Wood AutoPark Management | 940-591-9663

October 31, 2023

Tim at James Wood Denton did a great job taking good care of me during my service, as he always does. More

by JOEW418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

James Wood AutoPark responded

Joe, thank you for the awesome feedback! You're right, Tim is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, James Wood AutoPark Management | 940-591-9663

October 31, 2023

They always do there job fast. I would always go back to them. Great customer service. More

by angelica_l32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

James Wood AutoPark responded

We cannot thank you enough for this glowing review of our service center, Angelica! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

October 31, 2023

I have always had great service and professionalism when there. Ron Sanders is the salesman that I always deal with. More

by DUGANBROOMFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Brooks
Nov 02, 2023 -

James Wood AutoPark responded

Dugan, thank you for your loyalty to our dealership and for taking the time to write this review. Ron’s sales excellence is always consistent, and we're glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, James Wood AutoPark Management | 940-591-9663

October 31, 2023

The service did a excellent job of informing me and explaining the process. Also explaining a different problem that was needed to be handled. More

by MADDENMAN19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

James Wood AutoPark responded

Thanks for your awesome review! We're very happy to hear that our service team was of such great help to you. They take pride in their customer service and always make sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, James Wood AutoPark Management | 940-591-9663

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