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James Wood AutoPark - Service Center
Denton, TX
2,753 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,753 Reviews of James Wood AutoPark - Service Center
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March 17, 2025
Always All taken care by Jarod Able scheduled an appointment and in and out in no time! appointment and in and out in no time! More
by bethrodney
Verified CustomerEmployees Worked With
March 17, 2025
Great experience as always. I always appreciate the James Wood’s team and the exceptional customer service. I always appreciate the James Wood’s team and the exceptional customer service. More
by samuel.gray
Employees Worked With
March 16, 2025
Super fast, Tim always makes it easy! Dropped my car off for oil change and picked it up shortly after! Dropped my car off for oil change and picked it up shortly after! More
by matt17taylor
Employees Worked With
March 16, 2025
The people were very friendly and helpful. The truck was delivered on time, and the service was done perfectly. The truck was delivered on time, and the service was done perfectly. More
by clark.james
Employees Worked With
March 16, 2025
Time constraints; offered to advise when service complete to see if there was time to wash car; did not advise and did not wash. Dealer charges customers a credit card “reimbursement” fee. That’s just plain to see if there was time to wash car; did not advise and did not wash. Dealer charges customers a credit card “reimbursement” fee. That’s just plain cheap. More
by 317JDH
Employees Worked With
March 16, 2025
Although the issue hasn't been fixed, we're selling working on it, the service has been great! Jared has done a great job with his knowledge and communication! working on it, the service has been great! Jared has done a great job with his knowledge and communication! More
by sonnyboy56
Employees Worked With
March 16, 2025
Jared has been our service guy for awhile, he is really on top of his game, attentive, smiling and really cares. The customer service is fantastic, efficient and thorough, thank you Jared!! on top of his game, attentive, smiling and really cares. The customer service is fantastic, efficient and thorough, thank you Jared!! More
by kevnlay
Employees Worked With
March 16, 2025
Erica Wood and all of the James Wood automotive team work as true customer oriented professionals. We could not be happier with our buying experience. as true customer oriented professionals. We could not be happier with our buying experience. More
by RCJEEPER12
Employees Worked With
Other Employees :
Don in finance makes it seamless getting to the bottom line.
March 15, 2025
Nice waiting room with plenty of seating. They have complimentary coffee. A good selection of vending machines. All the employees were friendly and helpful. I was very pleased with the Se They have complimentary coffee. A good selection of vending machines. All the employees were friendly and helpful. I was very pleased with the Service and the time it took to finish. I have used James Woods Service center with all my vehicles. More
by GRANDTRADITIONS
Employees Worked With
March 15, 2025
The service advisor was very good and knowledgeable. But the supporting cast left me feeling bad. I called in and scheduled Thursday morning, she said it is available. When I received the email confirma But the supporting cast left me feeling bad. I called in and scheduled Thursday morning, she said it is available. When I received the email confirmation it was for Friday. I had to call back and get it corrected. Then the part they had for my car was wrong so they could not do the airbag recall work that was scheduled. The mechanic was also supposed to reset the tire air pressure sensors. We still have the warning light on so it doesn't look like that was completed. On the plus side they were able to install a new windshield washer motor. The service advisor was communicative throughout all of this so he did a good job even though overall it was a bad experience. More
by Topaz
Employees Worked With
