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James Wood AutoPark - Service Center

Denton, TX

4.7
2,798 Reviews

2,798 Reviews of James Wood AutoPark - Service Center

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February 08, 2025

Edwin, my service advisor, was super helpful and very communicative. I felt like I was in great hands with him. If I have any other issues in the future, I hope to work with him again. Thank you! More

by EVANMBURKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

James Wood AutoPark responded

We truly appreciate your kind words about your experience at James Wood Chevrolet Denton. It's great to hear that you found our service advisor helpful and communicative. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

February 08, 2025

I've used James Wood for 30 plus years. Service department was courteous and complete. More

by dwf1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

James Wood AutoPark responded

Thank you for your continued trust in James Wood Chevrolet Denton over the past 30 years! We're thrilled to hear that you found our service department courteous and thorough. We appreciate your loyalty and look forward to serving you for many more years to come! Sincerely, James Wood AutoPark Management | 940-591-9663

February 07, 2025

Jarrett Abel has been great to work with and always demonstrates a sense of urgency, is quick to respond and pays attention to detail! Thanks Jarrett!! More

by DWPATTERSON67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

James Wood AutoPark responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Jarrett at James Wood Chevrolet Denton. His dedication to providing excellent service truly makes a difference. We appreciate your feedback and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

February 07, 2025

Jared was very patient and the drivers for the shuttles are kind! Kid friendly dealership! More

by gahaupt99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

James Wood AutoPark responded

Thank you for your wonderful feedback! We’re thrilled to hear that Jared provided you with such great service and that you found our shuttle drivers to be kind. At James Wood Chevrolet Denton, we strive to create a welcoming and family-friendly environment for all our customers. We hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

February 07, 2025

Good service awesome team at James Woods would recommend to friends and family to do business with them More

by scott.e.williamson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

James Wood AutoPark responded

Thank you for the wonderful review! We're thrilled to hear that you had a great experience with our team at James Wood Chevrolet Denton. Your recommendation means a lot to us, and we look forward to welcoming your friends and family in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

February 07, 2025

The level of incompetence with the James Wood service team is staggering! I'm not sure if this is for public viewing, James Wood or you. Either way, if you're interested in hearing my nightmare please le More

by jbennett2352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Stolp
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Laska
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2025 -

James Wood AutoPark responded

Our team has acknowledged this review.

February 07, 2025

Everything always goes smoothly and I am always informed about their progress and what is wrong with the car More

by tommysutton373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

James Wood AutoPark responded

Thank you for your fantastic review! We're thrilled to hear that everything goes smoothly during your visits and that our team keeps you informed about your car's progress. At James Wood Chevrolet Denton, we strive to provide excellent service, and your satisfaction is our priority. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

February 07, 2025

Truck was in for warranty work. I notified my service adviser that I had a low tire that needed attention before picking it up. Not done. Notified my service adviser that I had a so More

by brian813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared Laska
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 11, 2025 -

James Wood AutoPark responded

Thank you for your review. We appreciate you taking the time to share your experience with us regarding your truck's warranty work. We understand that the tire issue and software update were not addressed during your visit, and that is concerning. Your feedback is vital, and we encourage you to reach out to us directly at James Wood Chevrolet Denton so we can ensure your concerns are resolved. We are committed to providing the highest standards of service and look forward to assisting you further. Sincerely, James Wood AutoPark Management | 940-591-9663

February 06, 2025

My contact, Edwin, was very attentive and helpful. My visit was great in the waiting area and comfortable. The extended time to complete the update was very very long. More

by mcharley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2025 -

James Wood AutoPark responded

Thank you for your feedback! We're glad to hear that Edwin provided you with attentive and helpful service during your visit. We strive to create a comfortable environment at James Wood Chevrolet Denton, but we understand that the extended wait time was not ideal. Your concerns are important to us, and we appreciate you bringing them to our attention. If there's anything more we can do, please don't hesitate to reach out. We look forward to serving you again! Sincerely, James Wood AutoPark Management | 940-591-9663

February 06, 2025

Taylor was so helpful and kept me informed every step of the way on the progress of my Cadillac. Thank you Taylor!! More

by sylarue72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2025 -

James Wood AutoPark responded

Thank you for the fantastic review! We're thrilled to hear that Taylor provided you with excellent service and kept you informed during the process with your Cadillac. We appreciate your recognition and look forward to assisting you again at James Wood Chevrolet Denton! Sincerely, James Wood AutoPark Management | 940-591-9663

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