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James Wood AutoPark - Service Center
Denton, TX
2,732 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,732 Reviews of James Wood AutoPark - Service Center
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October 20, 2024
Rachel is always great. Charge for card not good when you can only write a 750.00 personal check. Charge for card not good when you can only write a 750.00 personal check. More
by PRISSYFRANCE1
Verified Customer
October 20, 2024
Rachel Alvey handle my problem very professionly ,got me a shuttle to my home she called with the cost of repairs and called when the job was completed.She is a great employee. a shuttle to my home she called with the cost of repairs and called when the job was completed.She is a great employee. More
by BMCMAHAN624
Employees Worked With
October 19, 2024
Gavin communicated very well with me to let me know that the shop was very busy and that we would run longer than the 2 hours that was scheduled. Because we were an hour long he helped me with the cost of r the shop was very busy and that we would run longer than the 2 hours that was scheduled. Because we were an hour long he helped me with the cost of rotating the tires, which I really appreciated More
by b_d_lynch
Employees Worked With
October 19, 2024
I waited from 9:30 (appt time) till 3:30. I don't think it was taken back till 11 am. The seats in my car were to be replaced because the sliding on the bottom of both seats were broken. I don't think it was taken back till 11 am. The seats in my car were to be replaced because the sliding on the bottom of both seats were broken. Several months ago I was quoted a price ( $800) for replacing the both seats. That's what I was told..the whole seat. That it couldn't be repaired. I even asked if the leather saddle seats would be the same. So I brought money to pay what was quoted. When I got the car the seats were the same and just the side track covers were replaced. Total $688..Over $300 was just for labor. I thought that was a bit high to replace just the plastic... I was just surprised. He said he didn't remember what he had told me. Amazon cost... Dasbecan Black Driver Seat Side Track Cover Compatible with 2009-2017 GMC Acadia Chevrolet Traverse Buick Enclave Replace# 25941769 926-091 $32.99 More
by DARBYDLL
Employees Worked With
October 19, 2024
It was wonderful working with Gavynn as he made it happen with the warranty company! with the warranty company! More
by Jeremy Mitchell
Employees Worked With
October 19, 2024
Excellent service. Jarett Abel handles everything the right way and keeps me updated on what’s going on during the service process!! Amazing service. Jarett Abel handles everything the right way and keeps me updated on what’s going on during the service process!! Amazing service. More
by CPTNGSD
October 19, 2024
I had a 9:00 appointment and showed up 10 minutes early. I was told the wait for an oil change would be 1 hour and 45 minutes and the service advisor pointed to line of waiting vehicles that was about 8-10 I was told the wait for an oil change would be 1 hour and 45 minutes and the service advisor pointed to line of waiting vehicles that was about 8-10 deep. Why have an appointment when I still have to wait 2 hours? I had to wait nearly 2 and a half hours for my service to complete. I also did not receive the checklist of inspections that were done so I have no idea about tire pressure and wear or battery life. I also had a tire rotation and left the service center with low pressure. More
by LZPNSX
Employees Worked With
October 19, 2024
This dealership always goes out of their way to make me feel special. Tim is the best service advisor! feel special. Tim is the best service advisor! More
by mbrewer17
Employees Worked With
October 19, 2024
Taylor is always courteous and knowledgeable regarding the servicing of my Cadillac. She always keeps me advised during the process. the servicing of my Cadillac. She always keeps me advised during the process. More
by JIMLCMILLER
Employees Worked With
