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James Wood AutoPark - Service Center
Denton, TX
2,732 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,732 Reviews of James Wood AutoPark - Service Center
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October 03, 2024
Third time I’ve brought my 2023 truck to get a power tailgate issue resolved. I understand it’s hard to fix a problem if it’s working right when you bring it in but all three times they’ve had it and co tailgate issue resolved. I understand it’s hard to fix a problem if it’s working right when you bring it in but all three times they’ve had it and couldn’t find anything wrong it quit working correctly within 24 hrs. Very annoying in a fairly new vehicle More
by caddykara
Verified CustomerEmployees Worked With
October 02, 2024
Jared Laska was the Service Consultant that assisted me. He was courteous professional and patient with my questions. He made the upgrade process for my Pickup as easy as possible. I received reminders and He was courteous professional and patient with my questions. He made the upgrade process for my Pickup as easy as possible. I received reminders and was quickly notified when my vehicle was ready to be picked up. Don’t know how the process could be improved. More
by jameybg
Employees Worked With
October 02, 2024
The problem wasn’t identified and my car continued to die after I picked it up. I ended up having to trade it in because it was too dangerous and unreliable to drive to work. after I picked it up. I ended up having to trade it in because it was too dangerous and unreliable to drive to work. More
by ANNECLAIRETEACH
Employees Worked With
October 02, 2024
I will never go anywhere else! I’m always treated with the upmost respect, care, kindness, and honesty! I’m always treated with the upmost respect, care, kindness, and honesty! More
by jDEHAVEN777
Employees Worked With
October 02, 2024
They took more time to solve small issues . I had mentioned to them before my visit to have the spare parts, but when I went for visit , I clearly could see my message wasn’t communicated and I I had mentioned to them before my visit to have the spare parts, but when I went for visit , I clearly could see my message wasn’t communicated and I had to end up getting loaner vehicle. Overall the service was good. More
by KABIL.GURU
Employees Worked With
October 02, 2024
We love Melanie Gregg! She is a gem, so easy to work with and never pushes or makes us feel uncomfortable. We have purchased 6 cars from her at James wood throughout the ye She is a gem, so easy to work with and never pushes or makes us feel uncomfortable. We have purchased 6 cars from her at James wood throughout the years and she always outdoes herself!! More
by zsstone16
October 02, 2024
Jarrett is always very courteous and respectful, service department is good, and problems are fixed. department is good, and problems are fixed. More
by MARYHANSEL
Employees Worked With
October 01, 2024
The service department addressed my issue with promptness professionalism and positivity. A breath of fresh air in this day and age. professionalism and positivity. A breath of fresh air in this day and age. More
by Kyle Ware
Employees Worked With
October 01, 2024
Great service. Great service coordinators. Very professional all around. Got our Traverse back in 4 hours! Great service coordinators. Very professional all around. Got our Traverse back in 4 hours! More
by txcouple33
Employees Worked With
October 01, 2024
Tim in Service and Matt in sales are leaders of the pack ! I’m so happy to have them at James Wood, my preferred dealer in North Texas. ! I’m so happy to have them at James Wood, my preferred dealer in North Texas. More
by keefer819
Employees Worked With
