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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,591 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,591 reviews
February 21, 2024
Billy Balderas went that extra mile 1n making my sale very easy. Explain all the inside controls and how they work. very easy. Explain all the inside controls and how they work. More
by bennett.roger6
Verified CustomerEmployees Worked With
February 19, 2024
Excellent service great sales people. Awesome, speedy in and out. Trade-in value was great. Awesome, speedy in and out. Trade-in value was great. More
by kjdj1
Employees Worked With
February 18, 2024
Mr Wheat is an amazing man. He was very friendly and accommodating. He educated us on a few things which we greatly appreciated. The whole process with Mr Wheat and the financ He was very friendly and accommodating. He educated us on a few things which we greatly appreciated. The whole process with Mr Wheat and the finance guy were both amazing. More
by kancousa1
Employees Worked With
February 17, 2024
Both Sales and Finance did an excellent job. Ricky was my sales person. I purchased from out of state so he had to be my eyes on the vehicle. He was quick to respond to my questions and always m Ricky was my sales person. I purchased from out of state so he had to be my eyes on the vehicle. He was quick to respond to my questions and always made me feel like he had my interest covered. More
by michael.alumbaugh
Employees Worked With
February 17, 2024
Steve and the team took care of us and had one of the fastest buying experiences to date at a dealership. fastest buying experiences to date at a dealership. More
by mrbradh8
Employees Worked With
February 17, 2024
Had to return car for service because they didn't do it write the first time and cost me to lose a day I paid on track. Also damaged the underside of car because the didn't load car on lift properly. And i write the first time and cost me to lose a day I paid on track. Also damaged the underside of car because the didn't load car on lift properly. And it may not be repairable. Very disappointed in a dealership that should be more professional and have the right training. And care enough to take care of a $100k car without damaging it! More
by TYBIRDDOG
Employees Worked With
February 16, 2024
Very courteous people, nice waiting area, let me know of item that needed replacing in this case my windshield wipers. item that needed replacing in this case my windshield wipers. More
by tstoll1297
Employees Worked With
